Job Description

Job reference

TCC000619

Date posted

17/07/2025

Application closing date

31/07/2025

Location

Braintree

Salary

37,000

Package

great benefits

Contractual hours

38

Basis

Full time

Job category/type

Retail Outlets

Outlet Manager

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Job description

Great news and an exciting opportunity to work in a new retail store coming to Braintree town centre very soon... The Cotswold Company are looking for an Outlet Manager.

As a member of the Outlet Management Team, you will have a minimum of 3 years Retail Management experience.

The Outlet Team will naturally look to you as a role model, as you will be engaging, positive and inspiring. You love nothing more than working with your team to develop and motivate them to be the very best they can be, to meet and exceed targets and to take a genuine pride in the Outlet and our beautiful furnishings, brand, and the services we offer. All of this will positively impact our customers experience and you'll love being part of that!

So, what will I be doing?

Typically, your responsibilities will include:


Delivering and exceeding all agreed sales budget plans and KPI's, including the follow-up of leads/quotes, whilst being fully accountable for the outlet, through influence of the P&L Using your natural charm and retail sales experience to move sales forward. Be an inspirational leader within your outlet Lead the team to drive profitable sales through strong product knowledge and effective selling techniques Create opportunities for others by developing and nurturing your team by introducing new skills, stretching them through goals, coaching, training, and providing regular feedback Create a culture in your store of collaboration Delivering a top-level customer service experience; demonstrating and setting the standard of what exceptional looks like Ensure the outlet is merchandised in accordance with the agreed layout plan and VM guidelines whilst maintaining high standards of merchandising Reporting on outlet performance weekly with clear analysis of results and solutions for any challenges faced through clear written and oral communication Full accountability of stock control; always maintaining accuracy Manage the team's rotas to ensure optimal scheduling to meet demand for peak trade and key retail dates Ensure the performance management of your team is consistent, relevant and engages key stakeholders within the process (Retail Operations Manager, People Team) Monitor individual and team targets and address any areas of concern through coaching and mentoring

OK, I'm interested... But is it really the job for me?

To be an Outlet Manager for the Cotswold Company, you should have:


A genuine interest in furnishings and design A passion for our brand Commitment to help shape our business Self-motivated and commercially driven to reach KPIs and sales targets Lots of enthusiasm and the curiosity to ask questions and learn Be resilient and adaptable to change Ability to bring a team together through inspiration, motivation, and a sense of team spirit A want to find better ways to do things A commitment to always providing excellent customer service Proven communication skills to build rapport and engagement with colleagues and customers Good motivation and time management skills The ability to write and present information The drive to hit or beat your outlet targets every time without compromising on service standards

The finer details...

For full-time appointments, you'll work 38 hours per week, from 9.00am to 5.30pm, Monday to Sunday with 2 days off per week.

What else will receive from us?

33 days holiday per year (inc. Bank Holidays) Great discounts on our products Membership of Perkbox discount platform Private healthcare Cash Plan Cycle to work scheme Death in service benefit Access to Health & Wellbeing guidance and support Your birthday day off

Who are we?

Over 25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.



We live by our company values of


Happiest together Always authentic Passion for progress Inspiring others Constantly caring




We pride ourselves on the quality of our products and customer experience, powered by our passionate people. We're growing rapidly and are looking for great people to help us realise our big ambitions. If you are passionate about what you do, want to work for a dynamic and ambitious company, can provide all of the above and more, then we would love to hear from you.

We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our team's wellbeing is our priority, and we pledge to live by our value of 'Constantly Caring' by looking after each other, being approachable and attentive to each other's needs and provide a space where everyone feels safe to ask for help and support and receives kindness and understanding in return.Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.



For more company information, follow the link https://www.cotswoldco.com/