Job Description

PA / Executive Assistant Customers and Communities

20-25 hours per week, over 5 days Monday to Friday, based in Preston

Up to 35,000 per annum, pro rata

(18,918 - 23,648 actual, depending on hours)

Are you the person who makes things happen?

We're looking for an Executive Assistant who doesn't just manage diaries but drives action, keeps people accountable, and ensures nothing slips through the cracks. If you love being the go-to person who keeps everything running smoothly, and you're confident enough to challenge senior managers when needed, this is the role for you. You'll work closely with our Executive Director of Customers and Communities and Board members, playing a key part in delivering excellent customer service and organisational performance. The role can be between 20 and 25 hours, but must be over 5 days.

What we are looking for:

Proven experience as a PA, secretary, or in a high-level admin role. Outstanding organisation skills you'll juggle priorities and keep everything on track. Confidence to challenge senior managers and hold people accountable. Excellent written communication and the ability to carry out research and produce clear, accurate reports. A proactive approach you will keep yourself abreast of sector developments, spot issues, improve systems, and deliver results.

It would be great if you also had:

Experience of working in social housing or a similar sector

Why work at Community Gateway?

We are a values-based organisation who truly care about our employees, their health, safety and wellbeing. We aim for a great employee experience and that includes offering a range of benefits have a look at the attached leaflet for more information. Our holiday entitlement starts at 26 days plus bank holidays (including your birthday off and Christmas closure!).


We also offer a company-paid health cash plan for you and your dependents (including 24/7 GP), enhanced sick pay and parental leave, reward and recognition scheme, wellbeing support, training and development, free parking and much more.


Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, those who may be underrepresented in our organisation. We aim to be reflective of the communities in which we operate and if you speak a second language this can come in handy!

Working Arrangements

This role has the opportunity to work both from our gorgeous dock-front offices and at home. You should generally expect to be in the office at least 60% of the time, with flexibility given to accommodate business and personal needs.

A bit more about us:

Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.


And finally, we want to be a great place to work.so if you think you have the skills, experience and can live our values, then we want to hear from you..


If you haven't done so already, check out our candidate pack on our website for more about us and top tips for your application.

Dates for your diary:

The closing date for this role is

Sunday 23rd November 2025

atmidnight with shortlisted candidates invited to a Teams call with the Exec Director followed by an in-person interview.


We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible. If you have applied for this role within the last 6 months, unless your experience has significantly changed, please do not reapply.