Personal Assistant to Senior Management Team & Office Assistant
Location: London
At Manchester United, our focus is to create a high-performance environment where everyone can be their best, working together towards our common goal of football success. We believe the key to achieving this goal is connection and collaboration. Everyone coming together, working from one of our Manchester United office locations every working day to share skills, knowledge and ideas, building on the best of what we already do and looking at where we need to change and innovate.
The Purpose:
The role of this Personal Assistant is to provide high level support to the Senior Management Team ensuring first-class administrative standards, effective time management and a very high level of confidentiality. The individual will provide a confidential, dedicated, professional & diligent service. They will also support the Executive Assistant Team during busy periods.
The Role:
Providing high level support to the Senior Management Team
Managing scheduling and meeting prioritisation for the Senior Management Team
Working closely with the EA Team to drive efficiencies and support process improvement
Co-ordinating travel for Alliance & Partnerships including booking; flights/cars/hotels/restaurants and handling visa applications
Office management duties including facilities, supplier liaison, health & safety oversight and co-ordinating arrangements for internal & external meetings (rooms, itineraries, catering, meet & greet)
General administration to include ticketing, expenses, raising purchase orders and management of invoices
Assisting with the production of documents & presentations, when required e.g. match day itineraries
Communicating professionally and confidentially, both internally & externally
Building strong relationships and a network of contacts at all levels across the club
Providing support with arrangements and co-ordination for events and match days for SMT
Liaising with support teams at Old Trafford for office operational matters regarding IT, Finance and HR where required
Working cross-functionally with the other PA's and EA's to deliver aligned standards
Understanding club and office protocols and delivering requirements to a high standard
Adding value to the team supported, using transferable skills and capabilities
Using technology to work dynamically and elevate the support provided
Operating in a trustworthy and confidential manner
The Person:
This role requires an individual who is confident in their own abilities, yet keen to learn from others as part of a team who will continually grow & develop. A mix of knowledge, skills & experience are essential for this role:
Experience
A minimum of 5 year's experience in a PA role, supporting a Director or Senior Management Level Stakeholder
Extensive experience of working with Microsoft Office particularly; Outlook, Teams, Word, PowerPoint and Excel
Knowledge
A-Level Qualifications or equivalent
Some understanding of business objectives
Football or Business experience is beneficial
Skills
Proven experience in a PA role, supporting Director(s) or Senior Management Level Stakeholder(s)
Extensive experience of working with Microsoft Office particularly; Outlook, Teams, Word, PowerPoint and Excel
A good understanding of business and sales objectives
Football, sporting agencies, media or similar industries experience is beneficial
Excellent organisational, time and workload management skills
Highly professional and organised, with an efficient & pro-active manner
Able to work with autonomy, with strong attention to detail
Outstanding communication skills; both written and verbal
Ambitious with a flexible approach to working; including hours
Self-motivated, enthusiastic, dynamic & strives for continual improvement
A team player with a 'can do' attitude and respect towards their peers
Capable of understanding differences in leadership requirements and adapting accordingly
Able to digest and process complex information and provide PA solutions accordingly
Able to operate proactively, always looking ahead to predict and plan as required
Trustworthy with integrity, capable of being privy to extremely confidential information without disclosure
What We Offer:
At Manchester United, we recognise that our people are at the heart of our success. That's why we offer a range of rewards designed to support your professional and personal well-being:
Annual incentive scheme
Wellness Support
with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
Exclusive Discounts
through our United Rewards platform, giving you access to exclusive deals from the club and partners
Gym Facilities
in our onsite locations and opportunities for regular social events and team-building activities
Enhanced family Leave Benefits
and an opportunity to purchase additional holiday days
Enhanced Career Development
with access to professional learning platforms like LinkedIn Learning, and internal training programs
A Supportive Work Environment
that values diversity, equity and inclusion, and individual growth
Our Commitment to You:
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Friday 15th August 2025
Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.
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