Job Description

We are recruiting for a Paralegal to join our Retail Mortgage Services (RMS) team in Manchester.


As a Paralegal you will undertake legal work in respect of mortgage litigation, lender sales, and/or other related services delivered within RMS

Your Role

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As a Paralegal you will be responsible for the following;


Fee earning end to end case work including being responsible for your own cases allocated in accordance with resourcing thresholds, under supervision. Preparation of documentation, liaising with clients, customers (as and when required), third parties to progress cases through the appropriate process within SLA Drafting correspondence Reviewing incoming correspondence from third parties Managing key dates Ensuring Peppermint system is accurately updated to allow data capture and MI to be produced Responsible for delivering an excellent client service through case management Full financial management of matters with high level of financial hygiene specifically in relation to billing, Play an active role in continuous improvement and change within relevant team and support Senior management team in that respect. Undertake work within the regulatory and industry frameworks, policies and procedures. Maintain a culture of positive behaviour and role modelling within the team.

Your Skills and Experience

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Degree, previous paralegal or equivalent experience Excellent communication skills (both oral and written) Accuracy, good organisational skills, ability to operate in a fast-paced environment and flexibility Good knowledge of Word and Outlook is required and experience in Excel, PowerPoint, interwoven would be beneficial Desirable, but not essential, are proficient Excel skills (with basic and vlookup formulas, pivot tables, pivot charts & managing large spreadsheets) and the ability to export data to other spreadsheets and charts efficiently, whilst also being able to put together easy-to-read analysis

About TLT

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Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.


We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022.


Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

Our Benefits

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We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.


At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We're happy to talk about how flexible working can work for you and this role.


TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.


We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com