Job Description

Why join us?:

Join DWF's high-profile Lender Services Enforcement team in Manchester and work with some of the UK's largest vehicle finance lenders. You'll gain hands-on experience in debt recovery and enforcement, supported by full training and development. The role offers hybrid working and a weekly alternating shift pattern of

Mon-Fri, 8:00-16:30 or 9:30-18:00

, giving you flexibility and balance alongside a fast-paced, professional environment.


Responsibilities:

As a Paralegal in our Enforcement team, you'll manage a portfolio of cases, reviewing files individually and selecting the most appropriate enforcement method to recover outstanding debts. You'll issue legal proceedings, ensure compliance with FCA Consumer Duty and other regulations, and keep clients fully updated.



Day to day, you'll handle incoming and outgoing calls, liaise with courts and clients, review payment plans, and maintain accurate case records. You'll balance regulatory requirements with commercial outcomes, using empathy and professionalism to ensure customers are treated fairly while achieving results for our clients.


What will help you succeed in this role? :

Essential

Prior experience handling or assisting with Civil Litigation, either handling own caseload or assisting. Confident communicator with excellent phone skills Considerable IT skills, including Microsoft Office Ability to work under pressure in a high-volume, regulated environment Teamwork and client-focused mindset Effective time management, organisation, and attention to detail

Desirable

Understanding of CPR rules. Previous experience within a high-volume environment

What we offer?:

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.



Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.


About us:

DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.