Job Description

East Suffolk Council, Lowestoft / Melton

28,598 - 31,022 (Band 4)

37 hours per week

Permanent

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.


We currently have an opportunity to join East Suffolk Council's Parking Services Team as a Parking Services Officer.

Your role:

The successful candidate will be required to provide and maintain a comprehensive penalty charge notice (PCN) and permit processing service to legislatively defined deadlines and standards. Make recommendations for PCN cancellations following consideration of the evidence submitted by an appellant against the Council's evidence. Assist Parking Services managers with the delivery of an efficient, effective, and transparent service as it relates to mobility and parking services.

What you will need:

The post holder will obtain administration experience within a customer facing office environment and have good knowledge of the Highway Code and the Blue Badge Scheme, rights and responsibilities in England booklet. The candidate will have a confident personability and customer focussed attitude and be computer literature and competent in the use of Microsoft word processing and database packages with the ability to become proficient in the use of other bespoke software packages.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council,

take a look at our video and hear why our employees think it is such a great place to work (YouTube)

.

Here are some of the main benefits:

Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) Local government pension scheme Flexible working arrangements Learning and development tailored to your role A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Find more information about what we offer in our

benefits brochure (pdf)

.


The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post, please contact Lisa Houston at 07353161759.

Closing date:

17 August 2025

Interview date: 28 August 2025

How to apply

Step 1 -

Read the advert and the

and Person Specification (docx)

Step 2 -

Complete the

Supporting Statement template (docx)

. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 -

Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk.



We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.



To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0