Job Description

Parking Services Team Leader

Ref: RPL000565

Salary: 30,518 p.a. plus benefits

37 hours per week

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.


We believe that by working smarter and focusing on strategically driven initiatives that we can grow the local economy to build resilience in our communities.


The success of our vision depends on our fantastic employees and fostering the talent of the future. That is why we have this exciting opportunity for a Parking Services Team Leader.

Your next role

In this role you will work as part of a team supporting residents of Swindon, demonstrating good communication skills and an enjoyment of working in a fast-paced environment.


You will join a friendly, supportive and dynamic team where we are committed to providing good quality supervision and continuing professional development opportunities.


We are interested in applicants who have experience of and a passion to work with a background in team management and supervisory positions.


You will have a strong background in customer services and be able to deal with enquiries from members of the public politely and effectively and be able to remain calm under pressure.


You will hold a full UK driving licence as the role will involve travelling to different sites on a daily basis.


Ideally you will have knowledge of parking enforcement regulations although full training will be given. Have knowledge of Swindon and the surrounding area and be prepared for regular outdoor working in all weathers.


You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our Rewards and Benefits offer for more details.


As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.


For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.


Please see our Vision and Values page for more details and our new Swindon Plan.


Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.

Your next steps

Please read the role profile, which is available in the documents section to the right hand side of the page. To submit an application for this role, select Quick Apply.


For further information about the role, please contact Michelle King via email Mking@swindon.gov.uk


As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.


If you are experiencing technical issues submitting your application, please email resourcing@swindon.gov.uk

Closing date: 7 January 2026

Interview date: 15 & 16 January 2026