Join a leading healthcare brand that puts people first.
At
The Medical
, we're a fast-growing, award-winning healthcare provider dedicated to delivering convenient, high-quality care. We're looking for a
friendly, organised, and professional Clinic Receptionist / Administrator
to be the welcoming face of our Newport Clinic.
If you love creating exceptional experiences, keeping things running smoothly, and making a real difference in people's health and wellbeing -- we'd love to hear from you.
What You'll Be Doing
As the first point of contact, you'll play a key role in ensuring our patients feel valued and cared for.
Your responsibilities will include:
Providing a warm, professional welcome to every patient.
Managing appointments and practitioner diaries efficiently.
Handling enquiries (in person, phone, and email) with accuracy and empathy.
Supporting with payments, invoicing, and administrative tasks.
Promoting clinic services and special offers.
Maintaining a well-organised, safe, and welcoming clinic environment.
What We're Looking For
We're seeking someone who brings both professionalism and personality to the role:
Exceptional
customer service
and a natural ability to make people feel at ease.
Strong
organisational and multitasking
skills.
Confident
IT user
(Microsoft Office, Excel, Word, and patient/finance software).
A
proactive learner
who thrives in a busy, people-focused environment.
A
team player
with excellent communication skills and attention to detail.
Why You'll Love Working With Us
Be part of a friendly, supportive team that values your contribution.
Work in a
vibrant, professional clinic environment
.
Opportunities for
training and development
as our business continues to grow.
Make a real difference in the lives of patients every day.
Basic hours: 13.75 hours per week
Suggested shift pattern (may be subject to change):
Tuesday 13:00 to 19:30 - 6.5 hrs
Thursday 07:30 to 13:30 - 6 hrs
Saturday 7.30 to 12.30 - 5 hrs - 1 in 4 Saturdays
Total Weekly Hrs - 13.75 hrs Average
Additionally, there will be extra Holiday & Sickness Cover required.
OTHER DETAILS
The successful candidate will need to have a flexible approach to work.
Candidates applying need to have experience of and be confident handling busy customer-facing position, be self-motivated and happy to work independently.
Training will be provided prior to and beyond the start date.
Holidays - 28 days Pro Rata - this includes UK Bank Holidays
If this sounds like you and you are interested in joining a warm and friendly team, then please apply with your CV and a covering letter.
Job Type: Part-time
Pay: From 12.21 per hour
Expected hours: 13.75 per week
Experience:
Receptionist: 1 year (required)
Administrative: 1 year (required)
Work Location: In person
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