Job Description

Job description

Join Our Supportive Team at reCentre Health!

Are you passionate about making a difference and being part of a team that truly supports each other? At reCentre Health, we believe that success is built on collaboration and mutual support. We're looking for dedicated individuals who thrive in an environment where helping each other is key.

reCentre health is an independent private well-being clinic located in Balham, offering Physiotherapy, Osteopathy, Massage, Pilates, Psychological and mental health support alongside many more complementary therapies. We are recruiting a part-time Receptionist to join our friendly team. You'll be the first point of contact for all our clients providing outstanding customer service at all times.

Role summary

Position: Part time Clinic Receptionist/Duty Manager
Location: London, SW17
Type: Part-time: Monday, Wednesday, and Saturday. Willingness and ability to cover other people's shifts is a must.
This is a potentially growing role. More regular hours may be added as the needs of the clinic develop.

Monday: 7.45-2
Wednesday: 4.15-7.45
Saturday 9-3

Plus holiday/sickness cover as needed.

Why This Role Is Special:

You'll be part of a close-knit team that values support and encourages personal growth Success isn't just about individual performance--it's about lifting each other up Every challenge is tackled together, ensuring that no one is left behind We celebrate both team and personal achievements, always cheering each other on
Role summary:

Working within our reception team on our front of house reception desk Providing outstanding customer service to all clients and patients Managing a busy clinic diary. You will be responsible for booking appointments, classes and treatments. Answering enquiries via phone, email and in-person. Processing payments and medical insurance claims. Completing insurance admin tasks Helping with the day to day running and administration of the clinic. Working within a team of clinical and admin staff to provide the best care for our patients. Any other duties, as needed, within our busy clinic.
What We're Looking For:

A genuine desire to help and support others in your team Strong communication skills and a willingness to share knowledge A positive attitude and the ability to motivate those around you Adaptability and the ability to stay calm under pressure, knowing you have the support of your team
The ideal candidate will have:

Excellent verbal and written communication skills A friendly, outgoing personality who works well under pressure The ability to work as part of a team but also comfortable working alone Competent at managing your own workload with a keen eye and attention to detail Previous and recent reception experience within a clinical/medical/hospitality setting Ability to be flexible with working hours and provide additional reception cover when needed, including additional Saturday shifts if required Strong organisational skills and multitasking abilities Passionate about health and well-being, with previous and recent experience of working as a receptionist in a clinical/medical/hospitality environment Competent user of computers and relevant software applications with good keyboard skills
What We Offer:

A collaborative and nurturing work environment Ongoing mentorship and training opportunities A competitive salary and benefits package The chance to be part of a team that values compassion, respect, and mutual support

Staff benefits include:

Full training provided Free group Pilates classes (no prebooking allowed) 50% off Pilates Reformer classes (no prebooking allowed) 50% off in house treatments (physiotherapy/osteopathy/massage) Workplace pension
If you believe that together we can achieve more, we want to hear from you!

Salary:

12.21 per hour during probationary period Rising to 12.95 per hour upon successful completion of probationary period

Vacancies:

Part-time receptionist
Job Type: Part-time

Variable hours, will include Saturday and some weekday evening shifts

Benefits:

Company pension Employee discount
COVID-19 considerations:

Following guidelines from the relevant clinical governing bodies

Ability to commute/relocate:

London, SW17 7AN: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Expected start date: ASAP

Job Type: Part-time

Pay: 12.95 per hour

Benefits:

Company pension Employee discount
Work Location: In person