Job Description

We are looking for a dispensing receptionist and receptionist to work on a part-time basis covering both our Sherburn and Rillington Practices. Your role will be crucial in projecting a positive, friendly, and professional image of our practice to service users and healthcare professionals.

Primary responsibilities include:

- Opening and closing up the premises.

- Using SystmOne (medical records system) to manage patient appointments with a Health Care Professional.

- Answer incoming calls, transferring calls or dealing with the callers request appropriately.

- To be responsible for answering general enquiries, face to face, email or in person and explaining surgery procedures.

- Manage the incoming post, distributing and scanning to correct recipient.

- Take orders and requests for medication from the patient.

- Hand out prescriptions to patients or their representatives.

- Add drug stock to the system, accurately recording the details and operating efficient stock rotation.

About us:

We are a busy, rural practice providing a service to a resilient rural community on the edge of the Yorkshire Wolds. We have a growing list size of 5,600 patients.

We proudly operate as a training practice and our multidisciplinary team includes 4 GP partners plus salaried GP, physician associates, a strong nursing team, first contact physiotherapists, a mental health worker, clinical pharmacists, a care co-ordinator and social prescribers.

We have an effective team of administrators who support the team with operational administration, patient services and correspondence management.

We also have a successful team of dispensary assistants and support staff who run a popular dispensary service to 90% of our practice population, this includes a delivery service to patients who would usually struggle to collect their regular medications.

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 20 - 24 per week

Benefits:

Additional leave Company pension Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking On-site parking Sick pay
Work Location: In person