Job Description

Are you a people person with a warm, welcoming attitude?

We're looking for a friendly and reliable Part-Time Receptionist to be the first point of contact for our visitors and clients.

In this role, you'll play a key part in creating a positive first impression while supporting the smooth day-to-day operations of our front desk.

Location:

Mayfields, Boston

Salary:

5,714.28

Contract:

Permanent

Hours:

Monday- Sunday- (Rota)- 9 hours per week- 3 hours per day, over 3 days


What will I be doing as a Receptionist and Administrator?



Working at LHP offers variety, challenge and the chance to make a real difference - but it's not always easy, you'll have a fantastic team around you as support and to celebrate your team success.

A typical week could look like:

Supporting our customers and visitors in the provision of information and query resolution at the first point of contact where appropriate and taking personal responsibility for the resolution of an enquiry until it has been resolved. Maintaining a thorough knowledge of services and functions carried out by Lincolnshire Housing Partnership (LHP), ensuring that people are advised and directed accurately. Reporting repair requests using the LHP repairs system. Providing support with meal delivery. Assisting in the processing of incoming post and other administrative duties as necessary. Assisting with building Health and Safety compliance checks. Ensuring that visitors are made aware of fire safety procedures. Ensuring all visitors sign the visitors signing in book upon arrival and exit of the premises. Ensuring the reception areas are always clean and tidy and organising the information of leaflets which may be of interest to both customers and visitors. Arranging and carrying out viewings for prospective tenants and assisting in the signing up of new tenants. Help with arranging and delivering social events for residents. Assisting (if necessary) with the dementia day care service, "Memory Lane".

What Skills, Abilities, Knowledge and Experience will I need as a Receptionist and Administrator?

Experience in an administrator or receptionist role Great office 365 skills (Outlook, Word, Excel) Experience in meeting tight deadlines Experience working in a team Excellent customer care skills Excellent communication, literacy and numeracy skills Using IT systems to record and retrieve information Prioritisation and organisational skills and ability to work on own initiative Experience managing varied and possibly challenging situations, in a customer service environment

For a full list of responsibilities please download the job description

What opportunities will I have for permanent employment?

At LHP we are committed to investing in the development of our employees to enable them to realise their potential. There are many opportunities that LHP will provide you with to enhance your skills and assist in your career progression.



We measure our success within this area by the number of internal promotions that we can achieve and that we are able to retain our best talent.


If you are successfully in this role, we would develop you and we'd hope you'd progress to a permanent position or move to a Customer Services Advisor or Customer Services Centre Planner

What is Lincolnshire Housing partnership like to work for?

We're a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.


It's an exciting time to join LHP! With the recent approval of our ambitious 'Everyday Better' transformation programme by our Board and Executive Team, we're expanding our team.

Check out our

Youtube

channel to hear some stories of what it's like to work here!

You'll also receive some great benefits at LHP, these are:

An employee wellbeing package worth up to 1200 annually through our benefits partner Westfield Health Discounted Shopping Vouchers through Westfield Health Opportunities to learn new skills and knowledge through our fantastic corporate training programme A superb employer salary sacrifice pension scheme with up to 12% paid by LHP 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, let's be there for each other! Career Development & Encouragement

How to Apply

Please attach your most recent CV along with a supporting statement (no more than 400 words) outlining the experience and skills that make you a strong candidate for the role for the Receptionist & Administrator role.

Finally some key Information

At

Lincolnshire Housing Partnership

, we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.



It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at

Recruitment@lincolnshirehp.com

for a friendly chat



Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.



To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process

All offers of Employment is subject to a DBS Check and Satisfactory References