Job Description

St Luke's Hospice is committed to providing compassionate, high-quality palliative care for individuals living with life-limiting illnesses. Our team works alongside patients and families to ensure comfort, dignity, and choice at every stage--whether in our hospices or in the wider community.
About the Part Time Van Driver Role at St Luke's Hospice
This is an excellent opportunity for a reliable, caring, and motivated individual to support vital services in our local community as a Van Driver. You will play a key role in enabling our hospice to deliver exceptional care, by transporting goods, donations, and equipment safely and efficiently. This rewarding position is perfect for someone who values teamwork, customer service, and supporting charitable work within their community.
Main Duties and Responsibilities for the Van Driver

• Safely drive a hospice vehicle to collect and deliver goods, including furniture, donations, medical supplies, and equipment across sites and in the community.
• Support loading and unloading of items, ensuring safe manual handling practices are followed at all times.
• Carry out daily vehicle checks to ensure roadworthiness, cleanliness, and report any defects or issues promptly.
• Provide excellent, compassionate service to donors, supporters, patients, and colleagues during collections and deliveries.
• Maintain accurate records of collections, deliveries, and mileage in line with hospice procedures.
• Work collaboratively with hospice shops, warehouses, and clinical teams to support logistical needs.
• Contribute to safe storage and organisation of items when at hospice premises.
• Comply with all relevant health and safety, infection control, road safety, and safeguarding policies and procedures.
• Promote and champion the values of St Luke's Hospice in all interactions.

Salary, Contract, and Working Hours for the Hospice Van Driver Role
Salary: 12.21 per hour
Contract: Permanent, Part Time
Hours: 16-20 hours per week, including flexibility to cover occasional weekends or additional shifts as required
Location: Based at the Basildon Warehouse with regular journeys across Basildon, Thurrock, and the surrounding area.
Essential Criteria - Van Driver Skills and Experience

• Full, clean UK driving licence with experience driving vans (up to 3.5 tonnes).
• Ability to carry out safe manual handling and lifting duties.
• Good communication and interpersonal skills, able to interact respectfully with people from a range of backgrounds.
• Reliable, punctual, and able to work independently and within a small supportive team.
• Proactive with a positive attitude and commitment to maintaining a safe environment for yourself and others.
• Basic literacy and numeracy to maintain simple records and complete delivery documentation.
• Understanding of, or willingness to learn, health and safety, infection control, and safeguarding policies.

Desirable Qualities and Experience for Hospice Van Drivers

• Previous experience in a driving, logistics, warehouse, or delivery role, especially for a charity, hospice, or healthcare setting.
• Knowledge of the Basildon, Thurrock, and South Essex area.
• Experience in customer service or dealing with members of the public.
• Awareness of data protection, confidentiality, and professional boundaries.

Personal Attributes

• Empathetic, courteous, and able to support people in emotionally sensitive circumstances.
• Flexible and willing to adapt to changing service needs, priorities, and teams.
• Committed to upholding the values, equality, and diversity principles of St Luke's Hospice.

How to Apply for the Part Time Van Driver Position
Please complete the online application, describing how your skills, experience, and approach align with the requirements for this van driver role. We welcome examples demonstrating your motivation and commitment to supporting outstanding hospice care in your local community.
Right to Work in the UK
St Luke's Hospice is unable to sponsor work permits or visas. Applicants must have the right to work in the UK at the time of application.
Equity, Diversity, and Inclusion at St Luke's Hospice
We are passionate about fostering a welcoming, inclusive environment for all staff, volunteers, and service users. Applications are encouraged from candidates of all backgrounds, including disabled, LGBTQ+, Black, Asian, and Minority Ethnic groups, as these are currently under-represented within our organisation. Please inform us if you need reasonable adjustments during the recruitment process. All applications are treated fairly and consistently throughout.
We are a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed.
Our care considers people's medical, spiritual and emotional needs, including support for loved ones and carers. Anyone living in Basildon and Thurrock can call on us 24 hours a day, seven days a week.
Working alongside other healthcare providers, our specialist services are available at the hospice, out in the community or in a person's place of residence. Together, we fulfil people's choices at the end of their life.
We are a charity and the services we provide are free. We rely on voluntary income from local people to deliver the care they deserve.