Job Description

We are a busy, friendly veterinary practice looking for a professional and welcoming Part Time Receptionist/Administrator with a love of animals and their owners.

This is a crucial and varied role requiring good communication and organisational skills. Previous administration/receptionist experience is required, with veterinary experience desirable. Must be quick to learn and confident to give appropriate advice to our clients.

Key duties and responsibilities include:

Answering the telephone and greeting clients Scheduling appointments Taking payments and retail sales Providing advice on a wide range of subjects Registering clients and maintaining computerized records Up-keep and presentation of public areas Stock control and ordering
Skills and experience required:

Excellent communication skills - to empathize and care for our clients and their pets and accurately follow up and pass on information Computer literate - the ability to learn new computer systems quickly Organisational skills - maintain high standards of customer care with the ability to accurately administrate under pressure Attention to detail - maintain accurate records and stock levels. Follow practice protocols. Team player - support our friendly team in our mission to provide high standards of animal healthcare and happy, healthy pets
This Part-time position is in our Hersham branch, but need to cover our other 3 branches were necessary. 22.5 hours per week over 5 days - Monday to Friday 9:00am-1:30pm. Additionally with rota 1:5 Saturday working in Hersham 9:00am-1:00pm .

Additional hours may be available when needed at our practices in Hersham, Thames Ditton, Cobham and Shepperton.

Job Type: Part-time

Experience:

Veterinary: 2 years (preferred)
Work Location: In person