Putzmeister Limited, a global leader in the manufacturing of high-quality concrete pumps and equipment, is seeking a motivated and customer-oriented Parts Sales Advisor to join our dynamic team. The successful candidate will be responsible for promoting and selling parts to customers, providing exceptional customer service, and supporting the overall sales objectives of the company.
Key Responsibilities:
Sales and Customer Service:
Act as the first point of contact for customers seeking parts for Putzmeister equipment.
Provide expert advice and product information to customers, helping them identify the parts they need.
Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
Process customer orders accurately and efficiently, ensuring timely delivery of parts.
Order Management:
Prepare and process sales orders, quotations, and invoices.
Coordinate with the logistics team to ensure accurate and timely dispatch of parts.
Monitor and follow up on backorders and ensure customers are kept informed about their order status.
Inventory Management:
Maintain up-to-date knowledge of inventory levels and product availability.
Work closely with the inventory team to manage stock levels and reorder parts as necessary.
Identify slow-moving stock and suggest strategies to increase sales of these items.
Sales Support:
Assist in the development and execution of sales strategies and promotional activities.
Provide feedback to the Parts Sales Manager on customer needs, market trends, and potential opportunities.
Participate in sales meetings and contribute to the overall goals of the sales team.
Technical Knowledge:
Stay updated with the latest product information, technical specifications, and industry trends.
Attend training sessions and workshops to enhance product knowledge and sales skills.
Competitive pay
Job Types: Full-time, Permanent
Additional pay:
Commission pay
Benefits:
Company pension
Free parking
On-site parking
Schedule:
Monday to Friday
Experience:
Customer service: 1 year (preferred)
Licence/Certification:
Full Driving Licence (preferred)
Work Location: In person
Reference ID: Parts
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