Job Description

Part-Time Booking Assistant (CITB Test Centre) - 2 Positions

Location:

Unit 1A, Crystal Trading Estate, Old Racecourse Road, Maghull, Liverpool, L31 8AW

Hours:

Monday & Tuesday, 9:00-17:00

(fixed days each week)

Contract:

Part-time, ongoing

Pay:

National Minimum Wage (age-appropriate)

, paid hourly

Start:

ASAP

Minimum age:

16+

Applicants of all ages are welcome.

About the role

Join our friendly

CITB Test Centre Booking Team

and help candidates secure their Health, Safety & Environment test appointments. It's a great entry-level role for anyone keen to build confidence in a professional office environment (yes, the "corporate world of business"... we promise it's friendlier than it sounds!).

What you'll do

Answer inbound calls and place outbound follow-ups to arrange test bookings Enter and update booking details accurately in our system Provide clear information on available dates, times, and requirements Handle basic email/chat queries and maintain excellent customer service Work closely with the team to hit daily booking targets

What we're looking for

Basic computer skills

(typing, email, web forms, copy/paste)

Confident phone manner

and a helpful, patient approach Good attention to detail and reliability (turn up, on time, every time) Willingness to learn --

full training provided

Why you'll like it here

Consistent schedule:

Mondays & Tuesdays, 9-5, every week

Paid at National Minimum Wage

(age-appropriate rate) Supportive team,

on-the-job training

and mentoring Real experience to put on your CV and a pathway into office admin/customer service

Schedule & location

Two fixed days:

Monday & Tuesday, 9:00-17:00

On-site at

Unit 1A, Crystal Trading Estate, Old Racecourse Road, Maghull, Liverpool, L31 8AW

Two vacancies available

How to apply

Click

Apply

and include:

A short CV (or a brief summary of your experience/skills) A few lines on

why this role suits you

and your

earliest start date

We're an

equal opportunities employer

. We welcome applications from everyone aged

16+

and above, and we're committed to a fair, inclusive hiring process.

Job Type: Part-time

Pay: 120.00-530.00 per week

Expected hours: 16 per week

Benefits:

Casual dress Free parking
Work Location: In person