We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for all visitors.
Responsibilities
Greet patients warmly upon arrival and assist them with check-in procedures.
Manage appointment scheduling, confirmations, and reminders to optimise patient flow.
Handle incoming calls and respond to patient inquiries in a professional manner.
Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
Process patient payments and manage billing inquiries efficiently.
Collaborate with dental staff to ensure seamless communication regarding patient care.
Assist with administrative tasks such as filing, data entry, and inventory management of office supplies.
Uphold cleanliness and organisation within the reception area.
Qualifications
Previous experience in an office or administrative role, preferably within a healthcare setting.
Strong organisational skills with attention to detail and the ability to multitask effectively.
Excellent verbal and written communication skills, demonstrating a professional demeanour at all times.
Proficiency in using office software and dental management systems is advantageous.
A compassionate approach towards patients, with the ability to handle sensitive situations with empathy.
Ability to work collaboratively within a team while also being self-motivated.
If you are passionate about providing excellent customer service in a dental environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Part-time
Schedule:
Day shift
Weekend availability
Work Location: In person
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