Job Description

Company Background

:

Bulmer Pet Foods

is a UK-based specialist in natural raw dog feeding, headquartered in Melton Mowbray, Leicestershire. With over 30 years of experience, we've built a strong reputation across the UK for delivering high-quality, affordable, and nutritionally sound raw pet food. Our commitment to uncompromising standards and excellent customer service has made us a trusted name among pet owners and trade partners alike.

Role Description

:

We are seeking a reliable and detail-oriented Office Admin to cover maternity leave to support our operations team. The ideal candidate will be organized, proactive, and comfortable working in a fast-paced environment. This role is vital for ensuring smooth order processing and clear communication with our clients and internal teams.

Key Responsibilities:

Handle and process customer orders received via email and phone Manage general telephone enquiries and direct calls as needed Respond to website and trade enquiries in a timely and professional manner Prepare and process commercial documentation, including invoices and dispatch notes Perform accurate and efficient data entry to support order and stock management systems

Requirements / Qualifications:

Strong attention to detail and a high level of accuracy in data entry Confident and professional communication skills, both written and verbal IT literate, with basic proficiency in Microsoft Office (Excel, Outlook, Word) Able to manage time independently, prioritize tasks, and work efficiently without constant supervision A positive, team-oriented attitude, with a willingness to learn systems and support others

Desired (but not essential) Attributes:

Previous experience in a pet food, FMCG, or manufacturing environment Familiarity with order management systems or CRM tools Strong prioritization skills and ability to stay focused under pressure An interest in animals or pet nutrition is a plus

Additional Information:

Pay:

10/hour for under age 21; 12.50/hour for 21 and 21+, with room to increase once fully trained and up to speed.

Schedule:

3 days a week (e.g., Mon/Wed/Fri - to be confirmed)

Location:

Office-based

Start Date:

Immediate start preferred
Job Types: Part-time, Temporary

Pay: Up to 12.50 per hour

Expected hours: 24 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Office Admin: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person