Job Description

Overview

We are seeking a reliable and organised Office Assistant to join our team and support the day-to-day running of the business. This role is suited to someone who is confident, willing to learn, and enjoys a varied role combining office administration, customer support and basic marketing assistance.

The successful candidate will work closely with the manager and will be fully trained in all aspects of the role. No specialist experience is required, as guidance and support will be provided.

Duties

Speaking confidently with customers by phone and handling enquiries Taking payments and setting up customer accounts Assisting with basic social media tasks, including posts and simple promotional content Creating and updating posters and basic marketing materials (templates provided) Supporting the preparation of customer packs and materials Assisting with order preparation and dispatch Helping with internal checks, scoring reviews and record keeping General office administration duties including filing, data entry and document preparation Using Microsoft Word, Excel and PowerPoint for day-to-day tasks Providing a professional and friendly service to customers
Skills and Experience

Essential:

Confident telephone manner and good communication skills Reliable, organised and willing to learn Basic computer skills Ability to follow instructions and work as part of a small team Desirable (but not essential): Experience using Microsoft Office Previous admin, customer service or office experience Interest in marketing or social media
Full training will be provided, so applicants do not need prior experience in all areas.

Additional Information

This role offers an excellent opportunity to gain office, customer service and marketing experience in a supportive environment. The ideal candidate will be proactive, dependable and happy to assist across different areas of the business as needed.

Job Types: Part-time, Permanent

Pay: 7.55-12.25 per hour

Expected hours: 6 per week

Benefits:

Casual dress Company pension Free parking On-site parking Sick pay
Work Location: In person