Job Description

Position:

Part-Time Personal Assistant

Hours:

Approx. 10-15 hours per week (typically 2-3 hours/day, Mon-Fri)

Work Pattern:

Remote (flexible hours, preferably 10am-1pm) + occasional onsite tasks

Location:

Remote/Home-based with visits to The Steam Shop as required

Equipment Provided:

Laptop & company phone

About the Role

We are seeking a proactive, organised, and flexible

Personal Assistant

to support a growing small business owner in managing operations, communications, scheduling, and ad-hoc tasks. This role is varied -- you'll wear many hats, support business workflows remotely, and occasionally perform errands or onsite duties at The Steam Shop (e.g., driving, pickups, in-person coordination).

The ideal candidate thrives in dynamic environments, handles multiple priorities with calm and clarity, and communicates effectively both virtually and face-to-face.

Key Responsibilities

Administrative & Communication Support

Manage email inboxes, calendars, and scheduling Draft/format professional correspondence and documents Prioritise and summarise key tasks daily Handle phone calls, texts, and messages professionally

Business Operations Assistance

Support operational workflows for The Steam Shop*
Coordinate with staff, hotels, vendors, drivers Update internal systems (notes, task trackers, CRM tools) Troubleshoot issues and resolve small problems independently

Project & Task Management

Track progress of ongoing tasks and deadlines Prepare briefing notes/report summaries Help maintain SOPs, trackers, and documentation

Marketing & Reporting Assistance

Compile analytics or campaign summaries Upload content or assist with social scheduling tools Prepare clean weekly performance reports

Onsite & Ad-Hoc Support

Attend occasional onsite requests at The Steam Shop*
Perform errands as required (must have a drivers license/car) Assist with small operational fixes

Communication & Liaison

Act as first contact for customers and internal staff Escalate issues with context and proposed solutions Support hospitality partner communications

Skills & Experience

Essential

Excellent communication skills (written & verbal) Very strong organisational ability Comfortable with prioritising and multitasking Competent with email, calendars, Google Workspace/Docs, and AI Reliable, trustworthy, good judgment, positive attitude

Desirable

Experience as an assistant, coordinator, or operations support Familiarity with CRM or project tracking tools Basic social media / marketing support experience Driver's licence + car

Working Pattern

Part-time: ~10-15 hours/week, ideally 10am-1pm (flexible) Mostly remote, with occasional physical presence required Laptop & company phone provided
Job Types: Part-time, Permanent

Pay: 12.40 per hour

Expected hours: 10 - 15 per week

Benefits:

Flexitime Work from home
Work Location: Hybrid remote in Glasgow G12 9HT