Job Description

As a Receptionist, you know first impressions matter. You'll be a friendly face with a welcoming personality as you greet staff, visitors and service users to St Neots Neurological Centre in St Neots.



Working 15 hours a week alongside the reception team working Monday's and Tuesday's, you will be responsible for the telephone switchboards, as you support and direct callers to the correct department.



You will manage and allocate key to staff and visitors and will maintain an updated daily log of everyone present at site.



A range of training opportunities are available that can see your career grow and you achieve your career aspirations.

Responsibilities Include:

Receiving all telephone calls and transferring the same without delay. Taking messages as appropriate (taking into account, confidentiality and information governance). To be the first point of contact for visitors at reception, escorting visitors to required destination within the hospital or contacting the ward and asking a representative to escort visitors. Providing a high-quality customer focused service and ensure that a high standard of customer care is provided at all times. Being a central point of contact, liaise as appropriate in case of fire alarm, medical emergencies and first aid calls. Manage, organise and update relevant data using database applications. Sorting, processing, and ensuring delivery of the incoming and outgoing mail. Working with Facilities Manager to upload transport booking onto the transport spreadsheet. Potential double bookings or late transport requests are to be sent directly to the Facilities Manager and require no intervention from the receptionist. Maintaining visitor waiting areas and the visitor's areas to a high standard Ensuring security of the hospital is not compromised with visitors. Diary Management.

To be successful in this role, you'll need:

Excellent communicator Excellent verbal and written English Highly effective organisation skills. 1 year experience dealing with the public in an environment 1 year of working within a healthcare environment Must have a flexible approach to working Must be computer literate

Where you will be working

Location:

Howitts Lane, Eynesbury, St Neots, Cambridgeshire, PE19 2JA



Join the team at St Neots Neurological Service providing care, therapeutic and rehabilitation pathways for those affected by a neurological or mental health condition for which challenging behaviour may be the leading impairment.



St Neots Neurological Service is located in the centre of town and provides assessment, treatment, rehabilitation and complex care for both males and females suffering from a broad range of neurological conditions, which is provided by a highly experienced team based on site.

What you will get:

Annual salary of 25,058 plus benefits (Pro Rata) The equivalent of 33 days annual leave - plus your birthday off! (Pro Rata) Free meals and parking Wellbeing support and activities Career development and training Pension contribution Life Assurance Enhanced Maternity Package

There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.



Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.


The safety of our service users and colleagues is our priority and as such we encourage and support vaccination uptake as this remains the best line of defence against COVID-19.


Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.