Job Description

Part-Time Service Administrator

This role is Part-Time: Wednesday, Friday and either Tuesday or Thursday 9am - 5pm

We are looking for a pro-active, organised, and highly motivated individual to join our diverse organisation.

Safe Haven Sussex CIC provides accommodation and support to vulnerable single adults, with support needs. There are two projects within the service; a low-medium support project and a smaller medium-high support project (Seagull) which is partially commissioned by BHCC. We have several departments within the organisation, consisting of around 40 staff members and over 160 residents. The role of the Administrator is to work alongside the Senior Administrator is to ensure that administrative processes for all departments are working smoothly and efficiently.

(Full job description available upon request)

Daily Responsibilities:

To be available in the office Wednesday, Friday and either Tuesday or Thursday 9am - 5pm To answer phone calls and pass on messages to the relevant teams To communicate with clients, when required, with a non-judgemental and person-centred approach To respond to email enquiries To oversee administrative duties for all referrals into the service including speaking with and meeting prospective clients To keep relevant client information updated To provide management with reports when requested including reports for the local authority. To liaise with and provide administrative support to all the relevant departments within the organisation: To maintain the Health & Safety of the office area whilst ensuring the office is always clean and tidy. To create agendas and minutes of meetings To adhere to SHS Policies and Procedures at all times To follow the GDPR and retention of data policies for the storage and disposal of client information

Requirements:

This role is varied and will require some level of understanding of how to support vulnerable individuals in the community. Therefore, the following is required:

To have an enhanced DBS (this will be done on your behalf prior to start date) To be available during the hours agreed To attend training as and when required and as directed by management To be proficient in Microsoft Office systems such as SharePoint, Excel, Word, PowerPoint

Hours and Salary:

Part time, 21 paid hours per week, with an hour unpaid lunch break.

Salary: 23,000.00 pro rata

Benefits:

Cycle to work scheme

Holiday entitlement: 20 days plus bank holiday

pro rata

Access to an Employee Assistance Programme

Staff wellbeing activities

Job Types: Part-time, Permanent

Pay: From 23,000.00 per year

Benefits:

Company events Cycle to work scheme Health & wellbeing programme
Schedule:

No weekends
Ability to commute/relocate:

Brighton BN2 9YE: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Part-Time Service Administrator