Job Description

Part-Time Switchboard Receptionist (Job Share)

Location:

Kearsley Mill, Kearsley, M26 1RH

Working Hours

Monday to Friday: 1:00pm - 5:30pm (19.75 hours per week) Flexibility is required to cover your job-share partner's sickness absence and annual leave when necessary.

About Us

Richard Haworth is a long-established business, trading since 1876, specialising in the supply of fine textiles. We are the UK's leading supplier of bed, bath, and table linen to the hospitality sector, serving a wide range of establishments--from luxury and boutique hotels to guest houses, Michelin-star restaurants, and holiday parks.

If you have stayed in a hotel, dined in a restaurant, or visited a spa in the UK recently, it is highly likely that you have used a Richard Haworth bed sheet, towel, or tablecloth.

The Role

We are seeking a confident, professional, and well-presented individual to join our team as a Switchboard Receptionist. This role is pivotal as the first point of contact for customers, clients, and visitors, providing high-quality reception, switchboard, and administrative support across the business.

Key Responsibilities

Managing a busy switchboard and handling all incoming calls efficiently. Identifying the nature of calls and transferring them to the appropriate department or dealing with enquiries directly where appropriate. Welcoming and assisting visitors and clients in a professional and courteous manner. Issuing visitor identification badges and recording arrival and departure times. Controlling site access, including operating the entrance gate and main reception doors. Receiving, sorting, and distributing incoming post and parcels. Issuing Fire Drill Reports as required. Providing general administrative support, including preparing outgoing post and assisting with ad hoc administrative tasks.

Requirements

A minimum of

two years' experience

in a similar switchboard/reception role within a corporate environment. Excellent telephone manner with strong customer service skills. Professional appearance with strong interpersonal and communication skills. Proficiency in

Microsoft Office

applications. Flexibility to work additional hours during colleague absences or holidays. Strong time-management skills with a self-disciplined approach to work. Ability to multi-task and work accurately under pressure. A supportive team player with a professional and approachable manner when dealing with both internal and external stakeholders.
Job Type: Part-time

Pay: Up to 12.60 per hour

Benefits:

Canteen Discounted or free food Employee discount Free parking On-site parking
Experience:

switchboard: 2 years (required)
Work Location: In person