Job Description

We are an employee-owned company, and this means we see our people as our biggest asset and value the contribution each employee owner makes - why work for any other company, when you can come and work for Parfetts where it's Owned By You!

Working for an employee-owned company leads to some great benefits, including:

Competitive Salary Yearly tax-free bonus schemes (employees were paid 16% bonus last year!) Free health cash plan Free onsite parking Excellent Company Pension contributions Your Birthday day off each year! 32 days holiday (including bank holidays)
We're currently hiring for a part-time

Receptionist

at our

Middlesbrough

Depot. This is a key position where you will be the first point of contact for our customers and visitors. You will take ownership to ensure all customers and visitors are welcomed into our business, telephones are answered in a professional manner, whilst providing great customer service in everything you do.

What will you be doing as a Receptionist?

Meet and greet all customers and visitors Answer and direct telephone calls via a switchboard Ensuring all visitors sign in Taking responsibility for the reception area; this includes maintaining housekeeping standards Receiving and directing mail Maintaining customer records Register new customers Processing customer returns and credit notes Ad-hoc administration Supporting other departments as required Answering Customer Queries

What do you need to be a Receptionist?

Polite and friendly both over the phone and face to face Excellent customer service skills Excellent work ethic is required, as well as punctuality and reliability Initiative and the capability to work both independently and as part of a team Good time management as you will be working at speed Computer literate Able to work quickly and accurately under pressure Flexible to work overtime as and when required

What's on offer?

Rate of pay: 12.24 12.5 hours per week

Sunday 08.00am - 12.00pm

Saturday 07.00am - 16.00pm

Weekly pay Supportive management and ongoing development
Job Types: Part-time, Permanent

Pay: 8.40-12.24 per hour

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Bereavement leave Company pension Cycle to work scheme Health & wellbeing programme On-site parking Paid volunteer time Profit sharing Referral programme Sick pay
Schedule:

Day shift Every weekend
Ability to commute/relocate:

Middlesbrough TS3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Are you able to work the hours stated?
Experience:

Customer Service: 1 year (preferred) Receptionist: 1 year (preferred)
Work Location: In person