Job Description

Job Introduction

This is an exciting opportunity to join Telford & Wrekin Council's Transport Team who are responsible for the delivery of safe, reliable, sustainable, and innovative value for money transport services to the residents of Telford.



We are looking for passenger assistants who want to help make a difference to the lives of people in Telford and Wrekin through providing specialist transport to passengers, including children with special educational needs, adults with disabilities, social care clients and members of the general public accessing bespoke transport services.



Passenger Assistants support clients and their families and work as part of a team with a driver to ensure the safety, comfort and dignity of all passengers at all times.



Successful candidates will possess good communication skills (both written and verbal) and organisational skills, be excellent team players and have a positive and flexible attitude.


This role is 12.5 hours per week, term time only. Further hours may be available.


This is a 1 year fixed term contract.



For further information on the role please click on the links below to view the job description and person specification.


Along with your application please also submit a supporting statement outlining how you meet the Person Specification.


For an informal discussion, please contact Judith Pagett 01952 384545 or email; Judith.pagett@telford.gov.uk


Please click on the links below to view the job description and person specification.


At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.


Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.


We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

Competitive rates of pay Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme Staff benefits and discounts including salary sacrifice schemes Free on-site parking Free access to our employee assistance programme and confidential counselling

Find out further information about working at Telford & Wrekin Council including our full list of benefits.


Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas