Job Description

Auchinraith Medical Practice are looking to recruit a full time Patient Care Administrator who can commit to 37 hours per week, there is also an option to work your hours over 4 days i.e. 8am - 6.00pm with a day off each week. If this was a preference the day off would be the Wednesday for this post.

After the three month probationery, all going well, the candidate's salary will increase inline with fellow admin staff members.

Our ideal applicant, would have experience working face to face and communicating via the telephone with the public. Knowledge and understanding of Microsoft software is essential. We require the candidate to be self-motivated/ proactive and have an understanding, acceptance and adherence to the need for strict confidentiality within this role. The applicant should be organised and able to cope under pressure in this fast pace environment. Excellent communication skills and interpersonal skills are essential in this role. Patience and listening skills are key.

Training will be provided on GP systems only. The candidate must have a good level of computer skills including Microsoft Packages.

Main duties

To provide support in all aspects of reception and administration duties to allow staff to operate efficiently and effectively, including providing cover for other members of the team as appropriate. Greet and receive patients promptly and courteously Answer telephone clearly and politely Establish patient's needs and deal with their requirements effectively and quickly Use the VISION appointment system efficiently and effectively training will be provided however, applicant must have a high level experience using computer software. Process repeat prescriptions & and for non-repeat prescriptions. Training will be provided. Contact patients, hospital secretaries and other agencies as requested by doctors Enter patient data into computer system Deal with laboratory results as per practice protocol Use the DOCMAN system to file and retrieve information. Training will be provided. Use DOCMAN system to inform patients of results as per GP instructions Scanning documents into patient records Liaise with the practice doctors, practice nurses, district nurses, health visitor and midwife. This job description does not attempt to define in detail all duties and responsibilities and you may occasionally be asked to perform other reasonable duties at the request of the practice
Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Experience:

ongoing administration: 3 years (required)
Work Location: In person

Application deadline: 20/06/2025
Reference ID: AMP/PC071122