Job Description

Company Overview

Helens Bay Dental is a modern, fully digital dental clinic focused on delivering

5-star care

to our patients from the very first phone call through to their treatment experience.

Summary

Are you passionate about delivering exceptional guest experiences? Do you come from a hospitality background and thrive in premium, service-driven environments? If you're looking for a rewarding career change where you can continue making people feel valued, heard, and well cared for--this could be the perfect opportunity for you.

We are seeking a Patient Care Coordinator to join our team in Helens Bay, Bangor Northern Ireland. In this role, you will play a vital part in ensuring our patients receive outstanding service, hospitality and support throughout their dental experience, contributing to our commitment to quality care.

Responsibilities

Greet and assist patients upon arrival, ensuring a positive first impression. Manage patient appointments and maintain an organized schedule. Provide information about dental procedures and services to patients. Handle patient inquiries and resolve any issues promptly. Collaborate with dental staff to ensure seamless patient care. Maintain accurate patient records and documentation. Assist with billing and insurance verification processes. Support the overall efficiency of the dental practice.

Qualifications

Previous experience in a hospitality role or healthcare setting is preferred. Strong communication and interpersonal skills. Ability to multitask and prioritize effectively. Proficient in using office software and scheduling tools. A compassionate approach towards patient care.

Call-To-Action

If you are passionate about enhancing patient experiences in a dental setting, we invite you to apply and be part of our dedicated team at Helens Bay Dental!

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Company pension Employee mentoring programme Free parking Private medical insurance
Ability to commute/relocate:

Bangor BT19 1TN: reliably commute or plan to relocate before starting work (preferred)
Education:

A-Level or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 04/08/2025
Expected start date: 18/08/2025