Patient Care Coordinator

Ryde, ENG, GB, United Kingdom

Job Description

As a Patient Care Coordinator, you will be the main point of contact for our patients within the practice. You will support patients throughout their visit in practice with Damira Dental Studios, providing a seamless experience from welcoming them when they walk in the door through to when they have finished their appointment with the dentist.

Purpose of the Job



We are looking for friendly and professional individuals with previous customer service experience to:

Deliver excellent customer service Book appointments and answer queries as required Take payments as required

Key Responsibilities



Accurately schedule appointments, manage booking needs, and confirm up to date details. Ensure the patient has filled out a medical history form in the required time frame. Take payment from patients ahead of their appointments. Maintain accurate documentation of patient interactions. Ensure the patient books their next recall appointment.

Performance Expectations



Provide prompt, professional responses to all patient enquiries. Coordinate effectively with the contact centre team to streamline appointment scheduling and payment processes.

Hours:



40 hours

Address:



Damira Ryde - 9 Melville St, Ryde PO33 2AE

Ability to commute daily is essential.

Experience:

Customer service: 1 year (required)
Work authorisation:

United Kingdom (required)
Benefits:

Referral programme
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

If this sounds like a great job for you, please apply with your covering letter and CV. We look forward to receiving your application.



Expected hours: 40 per week

Job Types: Full-time, Permanent

Work Location: In person

Job Types: Full-time, Permanent

Schedule:

Monday to Friday Weekend availability
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3364121
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ryde, ENG, GB, United Kingdom
  • Education
    Not mentioned