As a Patient Care Coordinator, you will be the main point of contact for our patients within the practice. You will support patients throughout their visit in practice with Damira Dental Studios, providing a seamless experience from welcoming them when they walk in the door through to when they have finished their appointment with the dentist.
Purpose of the Job
We are looking for friendly and professional individuals with previous customer service experience to:
Deliver excellent customer service
Book appointments and answer queries as required
Take payments as required
Key Responsibilities
Accurately schedule appointments, manage booking needs, and confirm up to date details.
Ensure the patient has filled out a medical history form in the required time frame.
Take payment from patients ahead of their appointments.
Maintain accurate documentation of patient interactions.
Ensure the patient books their next recall appointment.
Performance Expectations
Provide prompt, professional responses to all patient enquiries.
Coordinate effectively with the contact centre team to streamline appointment scheduling and payment processes.
Hours:
40 hours
Address:
Unit 10-11 & 13-14 Centenary Plaza, Woolston, Southampton, SO19 9UL
Ability to commute daily is essential.
Experience:
Customer service: 1 year (required)
Work authorisation:
United Kingdom (required)
Benefits:
Referral programme
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
If this sounds like a great job for you, please apply with your covering letter and CV. We look forward to receiving your application.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Benefits:
Referral programme
Work Location: In person
Job Type: Full-time
Expected hours: 40 per week
Work Location: In person
Job Type: Full-time
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.