Job Description

Receptionist/Treatment Coordinator Opportunity

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Smiles Dental Care,

14 Ballymoney Road, Ballymena, BT43 5BY

Full-Time or Part-Time Hours Available,

Clinical Days: Monday to Saturday

Are you an organised, friendly, and professional individual with experience working in a dental reception environment? If so, we'd love to hear from you!


Due to continued expansion at

Smiles Dental Care

, we are recruiting a

Receptionist/Treatment Coordinator

to join our friendly and patient-focused practice.

About Us

Smiles Dental Care is part of a well-established dental group with

100+ surgeries across 35 practices

throughout Northern Ireland and the North West of England. We offer a full range of treatments, including

general dentistry, NHS services, aligners, implants, restorative dentistry, and cosmetic treatments

.

The Role

This role is perfect for someone who enjoys supporting patients throughout their dental journey and thrives in a busy, team-focused environment.


This position will

initially start on a zero-hour contract

, with the potential to progress into a

permanent role

if desired.

Full-time or Part-time hours available

Working hours between 8:00am and 7:00pm

Clinical days Monday to Saturday

Final working arrangements will be discussed at the interview stage

Key Responsibilities

Appointment & Reception Management

Greeting patients and providing a professional, welcoming experience Booking and managing appointments, and supporting daily reception duties

Administration & Record Keeping

Managing patient records accurately Responding to phone, email, and in-person enquiries Ensuring smooth day-to-day practice operations

Treatment Coordination

Supporting patients through treatment consultations Explaining treatment options, costs, and processes clearly Assisting with payment plans and finance applications

Financial Processes

Assisting with deposits, private treatment payments, and finance systems

Practice Support

Supporting marketing activities, promotions, and open days Working closely with the clinical and administrative teams

What We're Looking For

Experience:

Minimum 1 year working in a dental practice
(Dental Nursing experience is a bonus but not essential)

Communication Skills:

Confident, approachable, and patient-focused

Technical Skills:

Comfortable using dental or medical software systems and Microsoft Office

Knowledge:

Understanding of implants, cosmetic dentistry, and aligners is desirable

Team Approach:

Positive, reliable, and committed to delivering an excellent patient experience

What We Offer

Competitive Salary:

dependent on experience

Growth & Progression:

training, development, and future career opportunities

Performance Incentives:

bonus opportunities linked to private patient treatment uptake

Modern Working Environment:

digitally equipped practice with up-to-date systems

Ready to Apply?

If you're looking for a

flexible and rewarding role

with the potential to grow into a permanent position within a supportive dental practice, we'd love to hear from you.

Click 'Apply' to join Smiles Dental Care as a Receptionist/Treatment Coordinator