Job Description

Job Title: Payments Admin Assistant
Duration: 7 months, extensions likely
Location: London/Hybrid (two to three days per week in the office requirement)
Salary: 160 per day PAYE
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Are you ready to take your career in banking to the next level? Our client is looking for a dedicated Payments Admin Assistant to join their Customer Services Team! If you are passionate about delivering top-notch service and thrive in a dynamic environment, we want to hear from you!
What You'll Do:

• As a Payments Admin Assistant, you'll play a crucial role in ensuring that customers receive first-class service while handling various payment processes. Your responsibilities will include:

• Payment Investigations: Action all payment investigations within 24 hours, keeping both internal and external customers informed.

• SWIFT Messaging Management: Daily management of the SAA Messaging database, allocating incoming SWIFT messages to the appropriate teams.

• SEPA Direct Debits: Process all SEPA Direct Debits in line with industry deadlines.

• BACS Processing: Daily processing of BACS products, managing exception reports and executing recalls and unpaid items promptly.

• Standing Orders: Ensure timely processing of new, amendment, and cancellation requests.

• Customer Reconciliation: Handle daily processing of Customer Service-related reconciliation items, resolving outstanding issues efficiently.

• Team Collaboration: Work collaboratively within the team to meet objectives and tackle ad hoc tasks.

Who You Are:
We are looking for a self-motivated, energetic individual with a knack for excellent communication and analytical skills. If you have:

• A minimum of GCSE qualifications (A Level is a plus)

• Strong attention to detail and the ability to follow procedures rigorously

• A proactive attitude towards improving processes

• The desire to build trusting relationships with customers and colleagues

• ...then you could be the perfect fit!

If you are looking for a role where you can make a difference and grow your skills in a supportive environment, apply today! Join our client and be part of a team that values your unique perspective and is committed to excellence in service delivery.
How to Apply:
To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered.
Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.