Manchester (office-first working policy; office-first to foster collaboration, alignment, and community)
Purpose
To work as part of our Bright Payroll Advice team where you will be responsible for ensuring our clients remain compliant with legislation and best practices related to payroll processing, reporting and taxation.
The Payroll Advisor role requires you to work within a team providing legally compliant advice and payroll assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present.
As well as this, the Payroll Advisor will also have the opportunity to help our clients in designing and implementing best practice payroll strategies.
Reports to
Outsourced Payroll Service Manager
Hours of Work
Monday - Friday 8:30am - 5pm
Day-to-day responsibilities include but are not limited to the below:
Provide advice and guidance on payroll policies, procedures, and regulations.
Keep up to date with changes in payroll legislation and best practices.
To log all advice accurately on the internal system, taking ownership of ongoing cases.
To provide clients with supporting information and documentation that will assist them in the advice provided.
To present internal training and external webinars.
To actively own cases to resolution, building rapport and relationships with clients on each interaction.
Assist clients with payroll audits, reviews, and compliance checks.
Key requirements
Required skills and experience
Deep understanding of UK payroll legislation and tax regulations.
Previous experience in either delivering or managing payroll services, ideally within a Bureau environment.
Proficiency in MS Office and payroll systems and platforms.
CIPP qualified, or suitably qualified by experience.
Excellent ability in building and maintaining positive client relationships.
Attention to detail, accuracy, and confidentiality.
The ability to become a brand ambassador for BrightHR and its sister companies.
Able to meet deadlines and prioritise tasks.
BrightHR Benefits
Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service
Private health care cover after 5 years' service
New business referral scheme
Access to Health Shield
Access to the EAP service
Refer a friend scheme
Paid birthday leave
Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service
Group life insurance
Eye care contribution
Free fruit
Travel Season Ticket loan scheme
Milestone recognition
Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
Park Inn 20% off food and drink
New Century food and drink discount
Revolution De Cuba food and drink discount
Cycle 2 Work scheme after probationary period On site Gym
Bright Exchange perks
Values & Behaviours
Living the company values of We care, We take action, we innovate, we inform, and we do the right thing
We lead by example and recognise those living our values.
We drive the narrative by inspiring and engaging our team.
We collaborate with rigor and embrace diversity of thought.
We deliver with a united voice.
We take ownership by staying close to team performance by Super Coaching and Walking the Walk.
We keep our approach simple and stick to the playbook to deliver on promise.
We think critically and commercially, assess the situation before jumping to the solution.
We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.
We are on a mission to transform people management for businesses. We've been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.
We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.
BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics.
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