Job Description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 165 High Street stores in England, Scotland and Wales. We are looking to recruit a Payroll and HR Admin Assistant working in our Stockton Head Office.

Benefits

Competitive market rates of pay

Monthly pay

Bonus Scheme

28 days holiday increasing to 33 (with service)

Birthday Holiday

Company Pension Scheme

Staff Discount scheme

Comprehensive induction programme

Opportunities for staff development

Employee Recognition Scheme

Fully supported Employee Assistance Programme and access to our 24/7 well-being portal

Fully inclusive family friendly policies.

Job responsibilities

We are keen to employ a passionate individual who cares about customers and strives to always deliver a top-class service level in their team.

Summary of Main Tasks:

Payroll

Assist in processing monthly payroll for 800+ staff

Processing previous and current month's leavers - calculations and issuing p45's

Calculating sickness payments (CSP & SSP) and other absences

New Starters administration - set up on the payroll system and calculate first month's salary according to start date

Process all Change to Terms & Personal Details Changes - update payroll software and calculate any changes to salary. New Starters pay increases to be calculated and processed following successful probation period

Attachment of Earnings - process new and maintain existing, deal with any external queries i.e. Council, CSA, DWP. Liaise with Finance to ensure payments are made

Process maternity, paternity, adoption and shared parental leave documentation in line with current Company working practices and legislative guidelines

Month End reporting - liaising with Finance to ensure they have information to process payments. Sending information to relevant departments, as required

Assist in Year End reporting

Dealing with and resolving all payroll queries from employees and external contacts

Production of weekly departmental reporting

Updating and creating of employee records both internally and on the HR system

Drafting and issuing change of terms records and paperwork

Co-ordinate and provide information for monthly payroll in the absence of the Payroll Supervisor

Assist when needed with ad-hoc projects / tasks within the department

Input payroll details into the Iris Staffology payroll system

Pension

Administrating auto-enrolment for all employees - liaising with Finance and actioning any changes required

Maintaining existing employee's pension schemes - dealing with any queries from employees and the pension provider

Absence

Monitor and analyse absence data in line with the company absence procedure and liase with line manager (as applicable)

HR Admin

Processing of starter and leaver paperwork including CRB checks, credit searches and employment references

Conducting exit interviews

Person Specification

Strong administrator

Previous payroll experience

Experience using MS Office, Outlook etc

Query resolution via telephone and email

Strong Excel skills

Reliable and trustworthy

Team Player

Positive attitude

Excellent communicator and listener

Analytical

Friendly and approachable

Hard working

Flexible

You must be willing to work 37.5 hours per week. (5 days per week Monday to Friday)

This is an opportunity to pursue a career in a recently voted Employer of the Year Company (in the coveted NPA Awards). Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

Results from our 2024 staff engagement survey confirmed that:

91% of staff say their branch/department is a happy place to work

95% of staff believe they have job security

85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Job Types: Full-time, Permanent

Pay: 24,960.00-25,935.00 per year

Experience:

Payroll: 2 years (preferred)
Work Location: In person