Job Description

Location: Bolton, BL6 6SU

Hours of work: 37.5

Contract Type: Permanent

We are looking for a dedicated Payroll Delivery Coordinator to support the payroll function within ISS UK by providing system administration support and managing the day-to-day administrative activities of the central payroll team.

In this role, you will ensure the timely and accurate completion of requests from the business, facilitating the smooth and efficient processing of the Fortnightly payroll.


Your attention to detail and ability to manage multiple tasks will be essential in ensuring that all payroll-related activities are handled with precision, contributing to the overall success of the payroll function.

Key Responsibilities

Ensure a high-quality employee experience by submitting new starter details in the bespoke payroll system. Support the Central Payroll team with the mobilisation of new TUPE contracts. Administer group mailboxes, ensuring timely handling of amendments and queries. Process employee payments, overpayments, and CHAPS recoveries as authorised. Assist the business in meeting compliance controls and gathering data for annual internal and external audits, ensuring GDPR compliance. Process fortnightly sick logs and bonus payments. Authorise payroll on a fortnightly basis. Support the Payroll Delivery Team Leader with ad hoc duties during key payroll periods. Deliver a high-quality payroll customer service experience.

Professional and Personal Competencies/Qualifications

Passionate and skilled in delivering first-class, professional customer service. Excellent written and verbal communication skills. Strong attention to detail with a high level of accuracy. Proficient in IT, including Excel and Outlook, with confidence in handling and working with data. Highly organised with the ability to prioritise and meet deadlines. Flexible and adaptable, offering full support to the team. Knowledgeable in GDPR and Data Subject Access Requests. Capable of developing and maintaining strong working relationships within the team and with internal stakeholders. Able to work independently or as part of a team.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/


Work Location: In person