The Payroll & Finance Assistant will join our Finance Department to support the smooth delivery of payroll and finance services across the organisation.
Working closely with the Senior Finance Officer, HR and our external payroll provider, the role supports the preparation and processing of the monthly payroll for over 240 employees, helping ensure data accuracy and deadlines are met.
The postholder will also assist with day-to-day finance administration, contributing to accurate financial records, statutory compliance and effective governance arrangements.
This job description reflects the current requirements of the role and is not intended to be exhaustive. Duties may evolve in response to organisational needs and priorities.
Working alongside the Finance and HR teams, the Payroll & Finance Assistant will:
Support the day-to-day administration of the payroll system, including HMRC submissions, year-end processes and reconciliations
Assist with producing payroll reports and checking for anomalies
Process employee changes relating to absence, sickness, working hours and personal details
Respond to payroll-related queries in a timely and professional manner
Monitor and process pension information from the payroll system
Support auto-enrolment processes, including submissions to pension provider
Assist with manual payroll calculations such as overpayments, underpayments and annual leave
Support compliance with PAYE, National Insurance, SSP, SMP, SAP and attachments of earnings
Handle payroll data in line with data protection and confidentiality requirements.
Finance Administration
Working closely with the Senior Finance Officer, the postholder will:
Assist with processing financial transactions including purchase ledger, sales ledger, nominal ledger, payroll journals, general journals and bank reconciliations
Receive, check and process petty cash requests, supplier invoices and staff expenses
Assist with raising and distributing customer invoices in line with invoicing schedules
Support credit control activity to encourage timely customer payments
Maintain electronic cash books, ledgers and other prime entry records
Support weekly payment runs
Maintain the purchase order system
Assist with the preparation of monthly and quarterly management accounts
Support year-end procedures, budgeting, forecasting and cash flow management
Undertake general administrative duties where appropriate
Professional Development
Keep up to date with relevant legislation, policies and procedures
Undertake appropriate training, including annual GDPR training
Attend internal and external meetings as agreed
Participate in supervision sessions, team meetings and staff meetings
Identify development needs and agree training activities with the line manager
Other Duties
Carry out additional duties within the scope of the role to support service delivery
Demonstrate commitment to the aims and principles of Citizens Advice
Comply with health and safety requirements and contribute to a safe working environment
Person Specification
Essential
Experience using Microsoft Excel and other Microsoft Office applications
Experience administering databases and maintaining accurate records
Confident IT user with experience working in an information systems environment
Strong communication skills and the ability to work collaboratively with others
Ability to manage multiple deadlines while maintaining accuracy
High level of attention to detail
Excellent numeracy and literacy skills
Understanding of confidentiality and data protection requirements
Strong organisational and time management skills
Demonstrates a positive and professional work ethic
Desirable
Experience in a payroll or payroll support role
Experience working within a finance or accounting function
Working towards, or holding, a
CIPP qualification
(e.g. Foundation Certificate in Payroll, Payroll Technician Certificate or equivalent)
Experience using Google Workspace
Advanced Excel skills
Welsh speaker
Job Types: Full-time, Permanent
Pay: 24,000.00-28,000.00 per year
Benefits:
Company pension
Free flu jabs
Health & wellbeing programme
Sick pay
Work Location: Hybrid remote in Bargoed CF81 8RP
Application deadline: 28/01/2026
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