Job Description

Payroll Supervisor

Salary:

30,000 - 33,000 per year

Location:

Bournemouth (with travel to Torquay during onboarding)

Employment Type:

Full Time, Permanent

Role Overview

This is a newly created role designed to support the firm's continued growth and to lead the transition to Employment Hero as the primary payroll system across the business.

Reporting directly to the Financial Controller, the Payroll Supervisor will oversee a varied portfolio of payrolls, manage end-to-end processing, and play a crucial role in embedding new payroll technology, improving processes, and supporting a smooth transformation across payroll and finance teams.

The successful candidate will be required to travel regularly to the Torquay office for the first few months to support onboarding, implementation, and training as part of the Employment Hero rollout.

Key Responsibilities

Payroll Processing & Reviewing

Oversee end-to-end payroll for a portfolio of weekly, fortnightly and monthly payrolls using Employment Hero outsourced services. Review and authorise payroll calculations, including PAYE, NIC, pensions, auto-enrolment, statutory payments (SSP, SMP, SPP), bonuses, and deductions. Ensure all payrolls are completed accurately, efficiently, and in line with UK legislation. Maintain accurate employee records regarding onboarding, leavers, pay changes, leave balances, and working patterns. Produce payroll journals, reports, P60s, P45s, P11Ds, and other required year-end documentation.

Employment Hero Implementation & Systems Ownership

Act as the system lead for Employment Hero, embedding it across payroll and finance teams. Support the setup, configuration, and optimisation of Employment Hero workflows. Lead the transfer and validation of payroll data during implementation. Provide training, guidance, and troubleshooting support to system users. Contribute to broader transformation projects that enhance payroll, finance, and HR processes (e.g., data accuracy, process automation, reporting improvements).

Client & Stakeholder Management

Serve as a primary point of contact for payroll-related queries, ensuring swift, professional responses. Work closely with internal colleagues including HR, Finance, accountants, bookkeepers, and senior leadership. Support onboarding and transition activities for new clients or new internal groups. Maintain excellent client service standards aligned with the firm's relationship-driven culture.

Compliance & Reporting

Ensure full compliance with HMRC requirements, RTI submissions, tax code changes, and statutory deadlines. Safeguard confidential information and ensure GDPR compliance. Produce accurate management information and payroll summaries as required.

Person Specification

Significant payroll experience, ideally in a bureau, practice, or multi-client environment. Strong, hands-on experience with Employment Hero payroll. Deep understanding of PAYE, National Insurance, statutory payments, auto-enrolment, and UK payroll legislation. Excellent accuracy, attention to detail, and numeracy. Ability to manage multiple deadlines in a busy environment. Strong communication skills and a professional, client-focused approach. Discretion and professionalism when handling sensitive employee and financial data. Willingness to travel to Torquay during the first few months of the role. Experience supporting system implementations or transformations. Previous supervisory or team leadership experience.
Job Types: Full-time, Permanent

Pay: 30,000.00-33,000.00 per year

Benefits:

Discounted or free food Employee discount On-site parking
Experience:

Payroll Supervisory: 1 year (preferred)
Work Location: In person