Job Description

Job Summary:

We are looking for a driven, energetic, independent and motivated PC Build Technician to be a part of our growing company. The successful candidate will be responsible for building all client purchased PC's and assisting in managing all incoming/outgoing client assets. This is a great opportunity for someone to start their IT career by learning the Abacus standard PC build process!

Responsibilities:

Work alongside Platform Engineering team to utilise scripting and RMM tools to further automate and improve the PC Build process. Work with our Procurement Team to track delivered IT equipment to the Kent office Assist maintaining and organising client equipment. Work with our ticketing system (ConnectWise) to track PC build time and ensure a daily SLA time frame. Work from both an Abacus PC build checklist as well as any custom client checklists and attach to respective CW ticket. Manage/troubleshoot hardware issues (video cards, USB & peripheral devices and drivers). Reports directly to Engineering and managers, providing daily build ticket updates, and summary for all tickets completed and machines deployed at the end of the week. Provide a summary for all tickets completed and machines deployed to manager at the end of the week. Report to our Kent office Monday-Friday 8am-5pm.

Skills:

Incredible sense of pride and passion for what you do and a desire to help your teammates. Basic knowledge of PC build process and the Windows Operating System. Excellent communication (oral and written), organisational, and time management skills. Ability to manage/troubleshoot hardware (video cards, USB & peripheral devices and drivers). Basic knowledge of Office products (Excel, Outlook, Word and PowerPoint). Ability to work independently and efficiently to meet deadlines. Ability to assess and prioritize work in a fast-paced environment. Ability to manage resources both laterally & vertically. Must be neat, organised, energetic, and show initiative. Ability to lift and work with heavy equipment up to 25KG (such as a UPS).

Qualifications:

Professional or personal exposure to PC Build process Relevant professional qualifications a plus Ability to report to our Kent office on a full time basis Great attitude, team player always willing to pitch in and take on new tasks Proactive/flexible nature

What you can Expect:

Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Gym discount Life insurance Comprehensive travel insurance for you and your family in line with scheme rules Confidential well-being and counselling support Competitive Compensation Contributory pension scheme Company events Private Medical and Dental Insurance

You'll love this job if:

You are highly

STRATEGIC:

You are always looking for opportunities to produce the best work output with the most efficiency You are extremely

ORGANISED:

You are not overwhelmed by the thought of tackling multiple tasks simultaneously. You are

DETAIL ORIENTED

: You appreciate the importance of having detailed and precise information. You are a strong

COMMUNICATOR

: You are a people person and collaborate well with others. You are

AGILE

: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines. * You are

PASSIONATE

: about your work and support the people at this company.