Job Description

Salary
24,242 - 28,520 (Dependent on experience)
Contract type
Permanent
Hours
Full Time
Location
Poole, Dorset, England
Location description
RNLI Support Centre, Poole
Interview date
To be confirmed
Closing Date
04-08-2025
Reference
19897

About us

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Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.



We are looking for a People Administrator to join our People department. The People Administration team works hard to ensure RNLI personnel (including volunteers) are administered on our HR systems in a timely manner and with high levels of accuracy.

Some of the benefits

Salary 24,242 - 28,520 (Dependent on experience) Flexible working 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan

About the role

This role is far more than administration. As well as maintaining all our staff records, being multi skilled you'll be responsible for registering our Lifeboat Crew and our Seasonal Lifeguards so that our lifesaving service remains operational.



Strong customer service skills are required, in order to respond to queries and resource requests from employees, volunteers and colleagues across the Support Service via the telephone, multiple email inboxes and face to face.



Strong organisational and data inputting skills are essential to ensure our staff, operational volunteers and lifeguards are administered as quickly and smoothly as possible, at any point necessary throughout their lifecycle at the RNLI.



You'll be a vital member of the People Administration Team, being flexible and supporting them to achieve their daily objectives, whilst consistently maintaining high levels of customer service. Being first point of contact for all HR queries you will never have the same day twice therefore experience within an HR environment is required.



You will be prepared to challenge and improve team processes where necessary to ensure you are working as efficiently as possible at all times, whilst also enhancing the customer experience.



Exceptional levels of accuracy and confidentiality, together with IT skills to administer the HR Microsoft Dynamics AX system and online recruitment system (Hireserve), are a requirement for this role.



If you are resilient, proactive and adaptable to change, then this could be the role for you! Please apply via the button below.

Safeguarding

The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.