Job Description

Job Ref:

GLE2734

Branch:

The Gleneagles Hotel

Location:

The Gleneagles Hotel, Auchterarder

Contract type:

Permanent

Hours:

Full Time

Hours per week:

39

Posted date:

11/07/2025

Closing date:

13/08/2025

COME AND JOIN US . . .

The People Culture team are on an exciting journey. We've left the shackles of 'HR' behind and we've built a People function where we truly put our people, and their experience, at the heart of everything we design, build, and deliver.



As one of our

People Advisors

, you'll be an essential part of our People Operations team, supporting and guiding our business through all thing's employee relations. Autonomous and flexible, it's about being where you need to be, when you need to be there and making sure your presence and impact is felt by our people.

ABOUT GLENEAGLES

One of the world's most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned 'Employer of the Year' at the 2024 Cateys and The Times and Sunday Times 'Hotel of The Year 2024', everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.



Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role:

You'll be supporting our management teams in all thing's employee relations, developing their expertise in managing disciplinary, grievance, fair treatment, absence and capability and performance related issues Using your sound judgement and pragmatism, you'll provide balanced advice that manages risk but drives end results, which are both fair and in line with Gleneagles' values as well as commercially appropriate Utilising your well-honed advisory skills and techniques to support managers to address and resolve multiple types of employee relations challenges and drive compliance with our policies and procedures Earning the trust of others by forming strong relationships with stakeholders allowing you to become a trusted advisor in supporting and advising managers on employee relations cases, insisting on the highest standards in case management and all matters related to employee wellbeing Working in partnership with our Occupational Health Advisor you'll ensure appropriate support to our managers and employees in capability and absence cases Ensuring any high risk or high-profile cases are escalated to the Head of People Operations, with appropriate responses and swift resolution Tracking and monitoring absence and case data, you'll use that insight to establish trends and prioritise where support or specific interventions are required Maintaining the relevant trackers, you'll produce reports to aid the management of employee relations activity The custodian of our Knowledge Library, you'll make sure the advice and guidance we communicate to our people is always up-to-date and relevant You'll be bringing fresh insight and experience to a series of people related projects that sit both within People Operations, but also require collaboration with the wider People Team You'll be delivering Culture Clinics, presenting on key ER related topics and helping to educate our managers to be more confidence and effective in their management practice Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person

we're looking for

:

You have strong People generalist experience, ideally within a high volume, fast paced and people focused environment, and a strong foundation in all aspects of employee case management Underpinning this experience with a CIPD qualification, you also have a track record of continuous professional development You understand whole heartedly the importance of delivering a consistent and values aligned employee experience across every aspect of employee relations, ensuring that we treat our people with the dignity, respect, warmth, and thoughtfulness that we'd expect ourselves. Resilient in your experience and approach, you recognise the importance of discretion and confidentiality in dealing with sensitive matters You're invested in your own personal development ensuring you have the most up to date and relevant expert knowledge and skills in your field Highly organised, with huge attention to detail, you're adept at managing competing, and sometimes conflicting, priorities Collaborating with others comes naturally to you, you know that it's the sum of the parts that will reap the greatest reward Enthusiastic, confident, and warm; you like working in an environment where things move and flex, where a can-do attitude is key Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail You want to be part of a team that works hard, supports each other and above all has fun along the way

What's in it for you:

Time to let your hair down

30 days holiday (including bank holidays) that increases with service Seasonal parties and local social events 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range Golf Membership (with access to all 3 championship courses) for 50.00 per annum

Treats in your pocket

Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! Free 'pay day' lunch and monthly drinks offers A generous 'refer a friend' scheme

Be our guest

Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night - a benefit available upon completion of 12 months service Friends Family discounted rate of 225 - 275 BB per night at Gleneagles Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few Subsidised, single occupancy, en-suite accommodation available on our estate

Investment in your development and wellbeing

Pension scheme Life Insurance Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most Ongoing investment in your personal development with access to internal and external training qualifications and programmes Internal career opportunities across a wider range of specialisms and departments Monthly recognition programme Volunteering day every year with a charitable partner of your choice Complimentary access to our staff gym Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

If you are our next

People Advisor,

please forward your most recent CV to us today!





INDGLE