Job Description

Directorate
People
Business Area
Human Resources
Location
Glasgow or Dalkeith
Grade
4
Salary range
28,024 - 30,243
Type of Contract
Fixed Term Contract/Internal Secondment
End Date of Fixed Term Contract
30/09/2026
Part Time/Full Time
Full Time/'Happy to talk flexible working'
Workstyle
Hybrid
Actual Hours
35
Closing Date
04/01/2026
Ref No
6856
Documents
(PDF, 535.83kb)

People Analytics Administrator - People Analytics Team
Location: Edinburgh or Glasgow (monthly travel between both offices required)
The Scottish Qualifications Authority is Scotland's national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges and workplaces.
The People Analytics team is looking for a motivated and detail-focused administrator to join our Analytics and Operational function. This role will primarily support the work of the Analytics team, with occasional support to the Operations team during peak periods.
You'll play a key role in ensuring reports are delivered accurately and on time, while also providing administrative support across a range of HR processes and systems. This is an excellent opportunity for someone looking to build a career in HR or data analytics within a supportive and collaborative environment.
We welcome applications from ambitious individuals who enjoy teamwork, take pride in their work, and are keen to learn.
Key Responsibilities

• Produce accurate and timely reports, maintaining a high standard of data quality.
• Provide administrative support across HR processes and systems.
• Manage a shared mailbox or customer service ticket queue, ensuring queries are handled promptly.
• Extract and present data from HR and IT systems to stakeholders.
• Support system maintenance and data updates to ensure accuracy.
• Deliver excellent customer service to a wide range of internal stakeholders.
• Prioritise workload effectively to meet deadlines.
• Work independently and use initiative to solve problems.

About You

• Strong attention to detail and commitment to confidentiality.
• Excellent Microsoft Office skills, with advanced Excel knowledge.
• Experience using HR or IT systems to extract and report data (Power BI skills are a bonus).
• Confident communicator with good interpersonal skills.
• Well-organised and able to manage competing priorities.
• Educated to SCQF Level 5 (or equivalent) or able to demonstrate relevant administrative experience within a multi-disciplinary HR environment.

This is an entry-level position suited to someone who is enthusiastic about developing their skills in HR systems and analytics. If you're proactive, reliable, and eager to learn, we'd love to hear from you.
SQA offer a fantastic benefits package in return for your talent. These include but are not limited to a career average pension scheme; staff well-being and health assistance programmes; development opportunities and 27 days annual leave in addition to 1 wellbeing day and 14 days public holiday.
SQA welcomes applications from every section of the community. SQA has a Gaelic Language Plan and is committed to its purpose.
Tha Plana Gaidhlig aig SQA agus tha sinn a' creidsinn gu h-arachdach agus na h-amasan a tha air cur a-mach sa Phlana Naiseanta don Ghaidhlig.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themself to be disabled and who meets the competency requirements for the post.

Skills Required