Job Description

Role Purpose:

As a Graduate People Assistant - People Operations, you will be the first point of contact for day-to-day People-related queries, providing excellent support to colleagues and ensuring smooth people operations. This role is ideal for a recent graduate looking to start a career in People/HR, offering hands-on experience across the employee lifecycle. You'll work closely with the wider People Team to deliver a great colleague experience, contribute to continuous improvement, and gain exposure to a variety of people projects and initiatives.

This could be a fantastic opportunity for someone looking to take their first step into a career in People/HR.

Key Responsibilities:

Employee Lifecycle Administration & Support

Respond to routine People-related queries from colleagues and managers, escalating where appropriate. Maintain accurate colleague records in the People system, including starters, leavers, contractual changes, absence, and personal details. Support payroll administration and benefits processes. Prepare and issue documentation such as offer letters, contracts, change letters, reference requests, and leaver confirmations. Monitor and update People Team trackers, shared inboxes, and filing systems in line with GDPR. Manage all family leave processes (maternity, paternity, adoption, etc.). Administer offboarding processes, including exit interviews and systems access removal. Support the administration of benefits and reward processes. Ensure compliance with company policies and procedures throughout the employee lifecycle.

Onboarding

Coordinate pre-employment checks and onboarding processes, ensuring new starters have a smooth experience. Manage and coordinate the 'Welcome to Riviera' onboarding session Run People team induction session with all new team members Manage our new joiner experience surveys

Systems & Reporting

Ensure the people system - our single source of the truth - is updated in a timely and accurate manner Prepare and analyse People metrics and reports (e.g. turnover, absence, diversity data) to support decision-making. Assist with data audits and ensure data integrity in HR systems.

Project Ownership and Participation

Take ownership of small-scale People projects (e.g., process improvements, engagement initiatives, wellbeing campaigns). Support the implementation of new HR technologies or platforms, such as HRIS, ATS or payroll integrations. Contribute to the delivery of People Team initiatives and continuous improvement projects. Assist in reviewing and maintaining policies, templates, and standard operating procedures.

Employee Engagement and Wellbeing

Support the organisation and delivery of employee engagement activities (e.g., surveys, and wellbeing initiatives). Assist with coordinating internal communications related to People initiatives and support all Company offsites Act as an ambassador for company values and culture, supporting initiatives that foster an inclusive and positive workplace.

Recruitment Support

Supports the Talent Acquisition Partner with recruitment activity where required: Post job adverts across internal and external platforms Coordinate interview scheduling, candidate communications, and feedback tracking. Carry out screening calls with candidates Support hiring managers with recruitment administration and documentation.

Exposure to Broader People Functions

Provide operational cover for other People Team members when required, ensuring continuity of service. Gain experience in areas such as compliance, reward, and policy implementation, depending on business needs.

Skills and Experience

Excellent attention to detail and a proactive, organised approach.

Friendly and approachable communication style - written and verbal.

Comfortable using systems and keen to learn more

A genuine interest in people and making work a positive experience for everyone.

Comfortable working at a fast pace with the ability to prioritise conflicting demands; spinning lots of plates at one time.

Passionate about providing excellent customer service

Discretion and professionalism when dealing with sensitive information.

Excellent IT skills and specifically MS Office

Some previous admin or HR experience would be helpful, but we're open to potential and attitude.

Eagerness to learn and develop with the People/HR Field

We welcome applications from graduates with degrees such as Human Resources, Business, Psychology, Sociology, Education, Law, Social Sciences, Learning & Development, International Relations, or similar - for example, but not limited to these fields. You'll also be:

A strong organiser and communicator, able to work effectively with colleagues at all levels. Discreet and professional in handling confidential information. Proficient in Microsoft Office; experience with Learning Management Systems is a plus. Proactive, adaptable, and eager to learn. Comfortable working in a fast-paced environment and managing multiple priorities. Passionate about people, talent development, and making a positive impact. Able to demonstrate experience in project work, event coordination, or supporting People initiatives (through studies, internships, volunteering, or work placements).

Behavioural Competencies

Collaboration:

Works effectively with colleagues across teams and departments, building positive relationships and supporting a team-oriented culture.

Integrity:

Handles sensitive and confidential information with discretion and professionalism.

Customer Focus:

Delivers high-quality experience for internal and external stakeholders, responding promptly and helpfully to queries. Aims for 'right 1st time' resolution to queries.

Attention to Detail:

Takes pride in and maintains excellent accuracy in data, documentation, and processes.

Resilience:

Remains positive and focused in a fast-paced environment, adapting to changing priorities.

Proactivity:

Takes initiative to solve problems, improve processes, and contribute ideas for continuous improvement.

Learning Agility:

Shows enthusiasm for learning and adapting to new challenges, seeking feedback and development opportunities.

Communication:

Communicates clearly and appropriately, both verbally and in writing, with colleagues at all levels.

Organisation:

Manages time and workload effectively, prioritising tasks and meeting deadlines.
Job Types: Full-time, Permanent, Graduate

Pay: 28,000.00-30,000.00 per year

Benefits:

Company pension Employee discount On-site parking Work from home
Work Location: In person