Job Description

Are you passionate about delivering exceptional customer service and looking to advance your career in HR? We are seeking a proactive and detail-oriented People Coordinator working on a 6 month fixed term contract to join our dynamic team. This is a fantastic opportunity to provide Group-wide customer-focused support, ensuring efficient and robust transactions, advice, and issue resolution to our business both in the UK and internationally.



This role would be the perfect starting point for a HR career path for our successful candidate. If you have experience of working as a HR Assistant, HR Coordinator, People Administrator, People Coordinator or HR Administrator we would like to hear from you!



You will be working on a hybrid basis with the expectation of 3 days a week based in our Wakefield office (WF1 2UF).



This role is offered as full time 35 hours per week, however, we may consider part time hours.

We shortlist on an ongoing basis so may close the advert early depending on the number of applications. Please ensure you submit your application as soon as possible to avoid missing out on this opportunity.

This appointment will be made on merit.



We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.

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About the role

As People Coordinator, you will respond to first line queries including employee experience policy and process queries and employee experience system queries. You will be a trusted advisor to managers and employees offering guidance on policies, procedures, and best practice.



You will be tasked with responding to service management tickets from Service Now (My Support Centre) prioritising accordingly.



Our successful candidate will comply with process across the employee lifecycle from new starters through to exit inclusive of international employees.



You will be required to process all paperwork for new starters in line with the onboarding process. You will be expected to liaise with managers if they go off process to ensure the organisation is working equitably.



As a People Coordinator, you will ensure right to work checks are completed for appointed candidates along with DBS/Credit checks for employees where applicable.



Providing support to our People Partners will be required to ensure smooth running of key projects such as organisational change.


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About you

You will have a customer service approach mindset in everything that you do, delivery focused with a willingness to learn new skills and multi-skill across all service streams within HR.



Prioritisation and organisation are key skills needed in this role, you will have a high attention to detail and accuracy.



As People Coordinator, you will be a strong communicator with the confidence to liaise and build rapport with employees and customers at all levels.



You will be a self-starter with a positive attitude and initiative with experience of using basic Microsoft Office applications including Excel.



An awareness of inclusivity within the workplace will be needed and you should apply this consistently within your work.


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Our Story and Mission

To find out more about City & Guilds please click on the following link:



About us | City & Guilds


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What We Offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.



Youll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.


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Next Steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.



We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.


City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com