Job Description

Location: Stoke on Trent

, ST1 5PZ

Hours of work: 37.5 (Part Time / Full Time)

Contract Type: Fixed Term Contract

We are seeking an experienced HR Manager to partner with managers and teams to foster strong, positive working relationships across the business.



This is a great opportunity for someone seeking flexibility while making a real impact at both strategic and operational levels.



We are accepting full time and part time applications for this role.

Your core focus will be on employee relations, advising on restructures, and guiding managers through people policies and processes.



You'll also collaborate with Centres of Expertise (CoEs) to implement People & Culture initiatives, including annual cycles and change programmes, ensuring they are successfully embedded into the business.



This role is ideal for an HR professional who thrives in a collaborative environment and is passionate about driving positive organisational change.

Key Responsibilities

Provides ER policy guidance and coaching to reduce risk Manages grievance and disciplinary cases with manager support Supports restructures and TUPE processes with CoE involvement Liaises with unions where appropriate Implements and embeds people initiatives and solutions Aligns with BU people plans and People Advisory trends Ensures P&C activities are delivered effectively into the business

Professional and Personal Competencies/Qualifications

Strong P&C generalist experience with UK employment law and TUPE knowledge Degree or CIPD qualified (or working towards) Skilled in conflict resolution, coaching, and mediation Delivers disciplinary, grievance, restructure, and union processes Builds trusted relationships with managers and CoEs Implements people solutions to meet business needs Clear communicator with a focus on placemaker and manager experience

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.



Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background



Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com





If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/