Respond to People and Education-related queries via phone, face to face, Teams and email, providing accurate information with reference to policies and agreed processes and procedures, signposting to relevant team members as needed Maintain awareness and understanding of hospice People policies and procedures, signposting and providing information or clarification and escalating to colleagues when required Administer maternity, paternity, adoption and shared parental leave processes Ensure all employee and volunteer professional registration details are current and up-to-date Collate and submit all payroll information to the Payroll Manager in line with agreed monthly schedule Support recruitment activity by: Posting job adverts on relevant platforms. Liaising with candidates once offers are made to coordinate the completion of pre-employment checks. Ensuring all required documentation is completed before notifying managers to arrange start dates. Prepare and issue offer letters, contracts of employment and volunteer agreements Process all pre-employment and pre-volunteering checks, including Right to Work, DBS, Occupational Health and Reference checks Process leavers files and documentation and update records accordingly Maintain accurate and up-to-date People and Education records in the People database and applicable electronic files for employees and volunteers Provide administrative support for all departmental projects, initiatives and other activities as directed.
Co-ordinate administration for external Education, organisational induction, Clinical and Non-Clinical education, including safeguarding training Arrange external and internal bookings for education events. Support the development and set up of employee and volunteer learning activities on the Learning Management System (LMS) Generate reports on eLearning and Mandatory Training Co-ordinate student placements, under the guidance of the Education and Development Manager Contribute to continuous improvement by reflecting and researching
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