Job Description

People Analytics/ Insights Lead

Hybrid - Based 2x days a week in our Hatfield Head Office

Technology and logistics are what we do. People are how we do it. At Ocado Logistics, we create standout customer experiences for Ocado Retail and Morrisons - powered by innovation, driven by people.


We're on the search for a talented People Insights Lead - a strategic thinker with a passion for data and storytelling to help us transform how we use people data to make better decisions, build a better colleague experience, and drive better business outcomes.

About the role

This is more than a reporting role - it's your chance to influence strategy and shape a data-informed culture across a fast-paced, operational business with 16,000+ colleagues. You'll be the go-to expert for turning complex data into clear, actionable insight that enables our People team and business leaders to make confident, evidence-based decisions.


Working closely with colleagues in People, Finance, Tech and Analytics, you'll lead strategic insight projects across recruitment, retention, mobility, engagement and more - all while strengthening our people data infrastructure and championing the ethical use of data.


You'll set the benchmark for excellence - making sure we measure what matters and use those insights to shape smarter people strategy and stronger business decisions. You'll also play a key role in mentoring others, helping to grow a thriving community of brilliant analysts across the wider team.

What you'll be doing

Partnering strategically with senior stakeholders across the People team and wider business to deliver solutions-focused insights Leading high-impact people analytics projects, from employee retention and engagement to workforce planning and DEI. Developing powerful dashboards and reporting tools, making insight easy to access and use across the organisation Championing a data-driven culture, upskilling colleagues, mentoring junior analysts and embedding best-practice data storytelling Driving data governance and ownership, acting as Process Owner for the Common Data Model (CDM) and collaborating with tech teams to enhance our data infrastructure Ensuring ethical and responsible data use, aligned to privacy standards and evolving legislation Improving continuously, responding to user needs and evolving business priorities to keep our insight tools relevant, accurate and trusted

What we're looking for

We're looking for an Insights or Analytics Lead/Manager who can cut through complexity and deliver clear, actionable insights. You'll bring experience from a large, complex organisation - ideally one with a significant operational or frontline workforce such as logistics, retail, manufacturing, aviation, transport or similar

You'll bring

Strong experience in people analytics, insights or strategic HR reporting Skilled in analysis tools (e.g. Excel, SQL, Python) and visualisation platforms (e.g. Power BI, Tableau, Looker). Confidence working with large, complex data sets - ideally from systems like Oracle or similar HRIS A collaborative approach, with the ability to build credibility quickly with senior stakeholders Excellent storytelling and communication skills - able to translate data into meaningful, practical insight A passion for learning, mentoring, and continuous improvement

What you'll get in return

At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a safe, inclusive and collaborative environment alongside an award-winning recognition programme and benefits designed to help you thrive:


30 days of 'work from anywhere' policy 25 days holiday (rising to 27) plus the option to buy more Private medical insurance and income protection Up to 7% employer pension contribution Enhanced family leave including maternity, paternity, and shared parental leave Cycle to Work Scheme and interest-free train ticket loans Free shuttle buses to select sites 15% discount at Ocado.com plus deals at leading retailers and restaurants Employee share schemes and life insurance

We're an inclusive employer

Ocado Group is an equal opportunities employer. We make every effort to ensure that all potential employees are treated fairly and equally. If you need any reasonable adjustments during the recruitment process, just let us know - we'll do everything we can to support you.