Job Description

People Relations Manager (Band 7)

Band 7 | Based in Crawley:

regular attendance at SECAmb Regional Locations | Minimum 40% On-Site

Contract Type:

Permanent | Full Time



Are you a passionate HR professional with strong employee relations expertise, a coaching mindset and a drive for developing supportive, just, and people-centred workplace cultures? If so, we'd love to hear from you.



An exciting opportunity has arisen for a People Relations Manager to join our People Services team at South East Coast Ambulance Service NHS Foundation Trust (SECAmb). Working closely with the Senior Employee Relations Manager, you'll manage complex employee relations (ER) casework and a small team of Senior People Advisors, ensuring timely, fair, and legally compliant resolutions.



This is a vital leadership role, championing restorative, kind and courageous approaches, working in partnership with Trade Union colleagues and senior managers across the Trust.



What you'll be doing...



Lead and manage employee relations casework across your division, applying a learning and resolution-focused culture.



Provide specialist HR advice on complex and sensitive issues, including disciplinary, grievance, absence, and performance matters.



Support strategic people projects, policy development, and workforce transformation initiatives.



Lead and develop a small team, building capability and ensuring high-quality, consistent service delivery.



Collaborate with staff-side colleagues and stakeholders to promote positive employee relations and partnership working.



Option to join NHS pension scheme



A minimum 27 days' holiday each year, increasing after 5 years' service.



Personal and professional development and training opportunities.



Salary Sacrifice schemes for cars or push bikes.



Access to occupational health and counselling services.



Award winning wellbeing hub



Back up buddy App



Access to NHS discounts, offering NHS employees a range of money-saving deals.



Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.



What We're Looking For



Significant experience in a senior HR/ER role, ideally in a complex or unionised setting.



In-depth knowledge of employment law, HR policy, and employee relations practice.



CIPD Level 7 or equivalent, or willingness to work towards within 12 months.



Strong influencing, coaching, and negotiation skills.



A values-driven leader who thrives on building trust, supporting people, and solving problems.