Job Description

Are you passionate about delivering exceptional HR operations and creating a seamless employee experience? We're looking for a

People Services Manager

to lead the delivery of core HR processes across the entire employee lifecycle--from onboarding and payroll to benefits and compliance.


This is a fantastic opportunity to make a meaningful impact by driving service excellence, operational rigour, and continuous improvement in a people-first environment.

What You'll Be Doing

Lead the compliant and efficient execution of key HR operations including onboarding, payroll, benefits, contract changes, and lifecycle events. Oversee HR systems to ensure data accuracy and enable informed, data-driven decisions. Line manage the People Coordinator, offering guidance, support, and development. Manage SLAs and external providers (e.g. Occupational Health, outsourced payroll). Administer benefit renewals and support colleagues in understanding their total reward. Ensure HR policies and processes are efficient, effective, and legally compliant. Maintain the People Team Hub (Intranet/SharePoint) as a trusted self-service resource. Act as the internal lead for payroll, annual pay review, benchmarking, and gender pay gap reporting. Oversee DAS and apprenticeship programmes. Ensure compliance across key areas including Right to Work, VISAs, DSE assessments, audits, and LMS training. Support onboarding for any new company acquisitions.

What We're Looking For

Strong working knowledge of employment law and HR lifecycle processes. Proven experience leading a high-performing HR operations or shared services team. A customer-focused, human-centred approach to HR service delivery. Solid experience managing HR systems, SLAs, and performance metrics. Good experience overseeing payroll and benefits administration.

What's In It for You?

We offer a competitive salary, professional development opportunities, and the chance to work in a collaborative and innovative environment. With us, you'll play a pivotal role in shaping the future of IT services while growing your career in a high-energy, rewarding role.


Joining our team comes with its perks:

Hybrid working options for a better work-life balance 25 days annual leave plus bank holidays Ongoing learning and development opportunities Cycle to work scheme and technology vouchers Enhanced family leave Celebration day - an additional day off each year to celebrate an occasion important to you Salary sacrifice pension 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact Company social events and competitions Discount and Cashback Scheme Group Income Protection Life Insurance EAP and Virtual GP Service

Why Join Us?

You'll be part of a forward-thinking People Team that values empathy, clarity, and continuous improvement. If you're ready to lead with purpose and make a real difference in how our people experience work, we'd love to hear from you.