Job Description

How you'll make a difference:
As the Performance Data Manager within our Social Care function, you will be leading the development and delivery of strategies for the provision and use of management information. We gather valued information in intelligence and data, making a difference for all our services. What you will be doing:

• Daily, your primary focus will be providing expert advice to customers (councillors, departments, managers), ensuring they receive clear guidance and information.
• It will be your responsibility to ensure statutory and voluntary returns are complied with and submitted to the regulators such as Department of Health and Social Care, Ofsted and CQC, by set due dates and to a high quality.
• Using your knowledge and experience, you'll maintain high quality and consistent services to customers ensuring that agreed standards are achieved and service level agreements if present, are adhered to.
• You will oversee and coordinate the creation and establishment of reports using reporting tools and products such as MSSQL and PowerBI.
• It will be key for you to ensure the collection, collation, analysis, and dissemination of data, management information and performance measures meet the needs of our managers, members and partners in terms of content, timeliness and quality.
• Managing and motivating a team of staff, you will oversee performance monitoring, recruitment and provide guidance ensuring team members receive feedback and advice, development opportunities and that a highly competent, creative and participative culture is maintained.

What we need from you:

• We require you to be educated to degree standard, preferably one with statistical or significant numerical and/or computing content or have substantial experience in a similar role such as data or information management.
• It is essential that you have substantial technical and management experience in data analysis within a large, complex organisation, including the use of large relational databases.
• You must have the ability to effectively project manage the delivery of timely and accurate statutory returns to government, as well as being able to manage and prioritise daily demands for management information, working in conjunction with those requesting it.
• Given the nature of this role, you will have well-developed communication skills and be confident in presenting and explaining results clearly and succinctly to senior managers and members both verbally and in writing.
• You need to have substantial management experience and knowledge of setting and managing strategic objectives into team plans, individual targets and one to ones, with the ability to manage resources flexibly to meet changing demands and priorities.

What you need to know:

• This role is hybrid, with a mixture of working at our office in Yate and working from home.

Interviews will be held on 7th and 8th July 2025. How a career at South Gloucestershire Council is different:

• We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We're making a difference, be part of it!
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South Gloucestershire Council