Job Description

Overview

TWC Facilities Ltd seeks a proactive, highly organised, and detail-driven Personal Assistant & Compliance Officer to support our General Manager and other senior management and ensure the business maintains strong operational, legal, and industry-specific compliance. This hybrid role is pivotal in supporting day-to-day administrative needs while safeguarding the company's adherence to regulatory, contractual, and internal standards.

Experience in administration/PA duties and compliance processes is highly desirable.

Key Responsibilities

1. Personal Assistant Duties

Provide daily administrative support to the General Manager and other senior leadership.

Manage diaries, appointments, and scheduling of meetings.

Prepare reports, correspondence, and presentations as required.

Coordinate travel arrangements and accommodation

Maintain efficient filing systems (digital and physical) and document management.

Support with internal communication and task follow-ups to ensure operational flow.

2. Compliance Responsibilities

Oversee and maintain company compliance records, certifications, and documentation.

Assist with ensuring adherence to relevant health & safety, employment, industry, and data protection regulations.

Conduct internal audits and routine compliance checks across operational departments.

Liaise with external bodies, auditors, and regulatory organisations when required.

Track and manage renewal dates for accreditations, insurances, training, and licences.

Ensure company policies and procedures remain up-to-date and are communicated effectively across teams.

Support in risk assessments, method statements, and compliance-related reporting.

Skills & Experience

Essential

Strong administrative or personal assistant experience.

Exceptional organisational skills with the ability to prioritise workloads.

Excellent attention to detail and accuracy.

Ability to handle confidential information with discretion.

Confident communicator, both written and verbal.

Good working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).

Ability to work independently and take initiative.

Desirable

Previous experience in a compliance-focused role (H&S, data protection, quality management, etc.)

Knowledge of UK regulatory requirements relevant to facilities management or construction.

Experience maintaining compliance systems or audit trails.

Understanding of ISO standards or accreditation frameworks (e.g. CHAS, SafeContractor)

Personal Attributes

Professional, trustworthy, and proactive.

Strong problem-solving skills.

Calm under pressure with the ability to handle multiple tasks.

Friendly, approachable, and able to work well within a team environment.

Benefits

Competitive salary (dependent on experience).

Full-time position based in our Thirsk office.

Opportunity to grow within a dynamic and supportive company.

Training and development opportunities in both PA and compliance fields.

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Company pension Private medical insurance
Work Location: In person