Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this role
Location: Newbury or Paddington
We are seeking a highly organised and proactive Personal Assistant to provide professional and confidential administrative support to the Head of Sales and Head of Business Operations in the UK. This role requires excellent organisational skills, strong communication abilities, and the flexibility to manage multiple priorities. You will act as a key point of contact across VOIS and partner teams, ensuring smooth coordination and efficient diary management.
What you'll do

• Manage diaries and commitments, ensuring meetings are well-prepared with agendas and relevant materials.
• Use sound judgement to prioritise and accept meeting requests.Handle emails and correspondence, responding where appropriate or forwarding to relevant stakeholders.
• Coordinate the creation of presentation materials for internal and external conferences.
• Organise travel arrangements, itineraries, and associated approvals.Submit accurate expense reports in a timely manner.
• Collaborate with other PAs to share best practices and maintain cover during absences.

Who you are

• Proficient in Microsoft Office applications.
• Experienced in supporting senior executives effectively.
• Strong organisational and project management skills.
• Resilient, adaptable, and calm under pressure with a positive, can-do attitude.Excellent written and verbal communication skills with the ability to influence and challenge appropriately.
• Detail-oriented and committed to building strong relationships across teams.
• Understanding of VOIS/Vodafone Technology objectives and policies.

Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to work closely with senior leadership and gain exposure to strategic decision-making.
• A dynamic and collaborative environment that values innovation and continuous improvement.
• Access to Vodafone's learning and development programmes to enhance your professional growth.

What skills you will learn

• Advanced organisational and time management techniques.
• Stakeholder management and influencing skills.
• Expertise in preparing high-quality presentations and managing executive-level communications.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required