Job Description

Personal Assistant (PA) to the Chief Executive

35 hours per week

Location: Deaf Action, Albany Street, Edinburgh

Salary: 32k per annum

Closing date: 17th October 2025

Interviews: w/c 27th October 2025

We're looking for an experienced Personal Assistant to work with the Chief Executive within the administration team.

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.

You can find out more about us at www.deafaction.org.

About you

Are you forward thinking, proactive, and organised? Are you looking for a challenge and believe you can fulfill the role of PA supporting at Chief Executive level?

Working closely within the administration team pool and specifically with the Chief Executive (CEO), you will take pride in your role, and by ensuring you work at your highest level, you will assist with the smooth running of the organisation.

One of the main responsibilities will be to support the CEO and, alongside the administrative team, ensure all organisational activities are well organised and recorded.

You will be a team player, have excellent organisational skills, first class communication skills, and the ability to prioritise a workload, both on a proactive and reactive basis. You will be diligent, empathetic, and able to operate on a confidential basis.

The role

Duties include:

Provide communication support to CEO ensuring full daily access i.e. booking interpreters, notetaking in meetings, office inclusion. Maintain the CEO's digital calendar and ensure CEO is well prepared for meetings. Manage and prioritise CEO's emails. Manage travel, accommodation and expenses for CEO. Prepare for all CEO meetings including organising catering / refreshments, booking interpreters, booking meeting rooms, collating attendance & apologies, and pre-meeting room set up. Manage and monitor CEO's personal social media channels, with support from the Marketing Team

.

Draft reports and letters as required. Deal promptly and appropriately with all forms of correspondence, referring to CEO when necessary. Prepare and check accuracy of CEO comms - monthly internal comms, and ad hoc. Attend briefings with CEO to discuss and plan workload, tasks, emails etc. Governance support including minuting meetings, coordinating meetings, and distributing agendas & papers for Board Meetings, and Senior Management Team Meetings. Provide support to CEO on projects. Create and amend documents and presentations as required. Using various software, including word processing, spreadsheets, databases, and presentation software. Manage CEO's Access to Work administration; monthly sheets, new applications, checking payments, etc. Support the Senior Management Team and staff on behalf of CEO in meeting the strategic aims of Deaf Action. Be part of the administrative pool, to ensure all administrative tasks throughout the organisation are covered, liaising closely with the Resources Team, which may involve covering reception at times.

Person specification (essential):

You will be an experienced PA The successful candidate will have excellent attention to detail, fantastic interpersonal skills, a flexible attitude and the ability to work to tight deadlines. Experience of using project management tools to manage tasks.

Person specification

?(

desirable

):

Experience of working in the charitable sector Working knowledge of Microsoft Dynamics Previous experience in a similar role BSL level 3 (although training will be provided) Knowledge or awareness of deaf issues and culture

What's on offer?

Occupational pension scheme with employer contributions of 6%. 32 days leave pro rata (including bank holidays) pro rata for part time. An additional day off for your birthday. 24/7 access to an Employee Assistance Programme provided by Health Assured. Access to the Cycle to Work Scheme and IT Voucher Scheme. Ongoing support for learning and development through our PDR process. BSL Lessons if required. Death in service benefit.
To apply, please send your CV along with a covering letter to recruitment@deafaction.org.

PVG checks will be requested. Applications welcome from all sections of the community.

We expect you will share our commitment to the core values of Deaf Action.

Job Types: Full-time, Permanent

Pay: 32,000.00 per year

Benefits:

Bereavement leave Company pension Employee discount Sick pay
Work Location: In person